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Drawing 8+ years of dynamic call center expertise, consistently delivering exceptional customer service with a track record of top-rated customer satisfaction scores. The extensive experience spans healthcare and client care, showcasing a proven history of effective collaboration with individuals from diverse backgrounds. Committed to enhancing customer experiences and cultivating an environment of continuous growth and unmatched success.

Results driven healthcare professional with over 6 years of experience in healthcare service environments, both civilian and military. Proven expertise in onboarding patients, resolving benefit and billing issues, and providing compassionate virtual care. Skilled in EHR systems, CRM platforms, and HIPAA-compliant documentation. Adept at multitasking in high-volume settings while delivering exceptional patient experiences.

Experienced and dedicated customer service professional with a strong background in the customer service industry. Collaborative team player known for a positive and outgoing demeanor, and proven ability to establish rapport with clients. Highly motivated to ensure customer satisfaction and contribute to company success. Specializes in optimizing quality, speed, and processes. Articulate, energetic, and results-oriented, with a genuine passion for developing relationships, cultivating partnerships, and driving business growth.

Talented Insurance Customer Service Representative conferred with customers by telephone or in-person to provide information about products or services. Took or entered orders, canceled accounts and obtained details of issues. Smart individual with great communication and task prioritization talents.

Kristen Clinton

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Patient Care Coordinator

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High School Diploma -

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Member Service Guide

Patient Care Coordinator

Customer Service Representative

High School Diploma -

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