Summary
Overview
Work History
Education
Skills
Timeline
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Kristen Colburn

Brook Park,OH

Summary

Experienced professional with a strong background in executive support. Adept at efficiently managing complex schedules, coordinating meetings, and safeguarding confidential information. Possesses exceptional communication, organizational, and problem-solving skills, ensuring smooth office operations. Committed to fostering team collaboration and achieving tangible results while remaining adaptable to evolving needs and priorities. Known for dependability and resourcefulness, consistently delivering high-quality outcomes.

Overview

26
26
years of professional experience

Work History

Executive Assistant

Marcus & Millichap
08.2022 - Current
  • Provides both administrative and project management support for the Senior Vice President in the Midwest
  • Drafts business memos
  • Prepares and edits presentations on behalf of executives for both internal meetings and external conferences.
  • Coordination of meetings, travel arrangements, conferences
  • Manages executive calendars, schedules meetings and appointments.
  • Completion of expense reports
  • Answers routine correspondence and assembles highly confidential and sensitive information
  • Deals with a diverse group of important external callers and visitors as well as internal contacts at all levels of the organization
  • Acts as a liaison with other departments and outside agencies, including high-level staff such as CEOs, presidents, SVPs
  • Handles confidential information
  • Organizes and coordinates conferences and monthly meetings.

Operations Manager

Marcus & Millichap
07.2008 - 08.2022
  • Reported directly to the Regional Manager and was directly responsible for creating, maintaining, and retaining all listing transactions and employee records within the REIS office, pursuant to the Department of Real Estate and company policies
  • Directly responsible for managing, training, motivating and supervising the brokerage staff
  • Maintaining all listing and transaction files for every contractual agreement submitted by Agents
  • Conducted new employee orientation – including agent instruction and distribution of learning materials, employee benefits and forms processing, data entry into M&M system and network access training
  • Oversee local public relations activities including press releases, local symposium promotion and execution and tracking local media contacts
  • Assisted Regional Manager with special assignments, i.e., presentations, spreadsheets, reports, etc
  • Processed Expense Reports


Brokerage Administrator

Marcus & Millichap
09.2006 - 07.2008
  • Reported directly to the Operations Manager, providing support in the areas of marketing, advertising, and public relations
  • Position required extensive knowledge of company's editorial style guide and a keen ability to conduct training workshops to enhance agents' awareness of available marketing tools and execution of proposals and presentations
  • Skilled on the firm's research, technology and marketing tools

Direct Care Worker

Brook Park Child Care Center
09.1998 - 09.2006
  • Responsible for providing care and safety of assigned children
  • Administrative duties included maintaining a daily activity schedule and processing the required daily and semi-annual records and forms for each enrollee
  • Duties also included coordination, planning, and implementation of the daily activities schedule


Education

Bachelor of Arts - Psychology

Cleveland State University

Area of Study - Early Childhood Education

Baldwin-Wallace College

Holy Name High School

Skills

  • MS Word
  • Excel
  • Power Point
  • Adobe Creative Cloud
  • Concur (Expense Management Software)

Timeline

Executive Assistant

Marcus & Millichap
08.2022 - Current

Operations Manager

Marcus & Millichap
07.2008 - 08.2022

Brokerage Administrator

Marcus & Millichap
09.2006 - 07.2008

Direct Care Worker

Brook Park Child Care Center
09.1998 - 09.2006

Area of Study - Early Childhood Education

Baldwin-Wallace College

Holy Name High School

Bachelor of Arts - Psychology

Cleveland State University

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Kristen Colburn