Kristen Cole
Davie ,FL
Summary
Dynamic Equipment Sales Coordinator and Supervisor at Sonny's Enterprises, LLC, skilled in project management and problem-solving. Successfully streamlined onboarding processes and enhanced team collaboration, leading to improved efficiency. Proven ability to train staff and resolve complex issues, ensuring seamless operations and accurate invoicing. Dedicated to fostering teamwork and achieving organizational goals.
Overview
2026
2026
years of professional experience
Work History
Equipment Sales Coordinator and Supervisor
Sonny's Enterprises, LLC
Tamarac, FL
03.1999 - 11.2025
- End-to-end order management of customized carwash equipment projects up to $3 million each, lead times averaging 3-12 weeks.
- Functions included order processing, payment collection, account monitoring and auditing, freight estimating,
logistics scheduling, resolving order complications, processing returns, exchanges, and warranty claims. - Liaison with internal departments and external vendors, incl. Customer Svc, Returns, A/P, A/R, Engineering, Shipping
& Receiving, Logistics, Marketing & Design, Production Planning. - Daily support to 15-person management staff, incl. Sales Directors, Regional Managers.
- In-depth 1:1 training for all new hire Equipment Coordinators until turning that role over to another EC.
- Managed the project reconciliation portion of all the projects upon final invoicing and processed any refunded that needed to be done.
- Supervised up to 13 other Equipment coordinators.
- Worked closely with the EC sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Supported EC sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
- Streamlined sales processes for improved efficiency and customer satisfaction.
Payroll Coordinator
Southeast Mechanical A/C Services
Hollywood, FL
1983 - 1998
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- I also assisted with multiple other duties throughout the time there like dispatching accounting..
Education
High School Diploma -
Farmington High
Farmington, CT05.1983
Skills
- Project Management
- Teamwork and collaboration
- Problem-solving
- Documentation skills
- Dedicated
- Staff training
- Data entry
- Workflow coordination
- Process improvement
- Managerial skills
- Time management
Timeline
Equipment Sales Coordinator and Supervisor
Sonny's Enterprises, LLC
03.1999 - 11.2025
Payroll Coordinator
Southeast Mechanical A/C Services
1983 - 1998
High School Diploma -
Farmington High