Kristen Colucci
Chino,CA
Summary
Dynamic professional with a proven track record in inventory management and customer service, honed at Fairway Ford Sales. Excelled in optimizing cash flow and enhancing interdepartmental collaboration through effective communication and problem-solving skills. Demonstrated ability to manage vendor relations and streamline supply chain coordination, significantly improving operational efficiency and customer satisfaction.
Overview
23
23
years of professional experience
Work History
RV Parts Manager
Fairway Ford Sales
06.2012 - Current
- Placed orders with vendors and monitored shipment status
- Ensured deliveries were received correctly and allocated to proper department
- Made sure all inventory was organized, labeled and staged
- Worked with freight carriers to investigate discrepancies in billing and delivery timeframes
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
- Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
- Ordered parts for customers and service department for use on repairs and equipment.
- Established effective communication channels with other departments to streamline processes and improve interdepartmental collaboration.
- Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
Accounts Receivable
Arrow Trailer Supplies
01.2002 - 06.2012
- Optimized cash flow management by diligently monitoring accounts receivable and following up on overdue payments.
- Managed accounts receivable, diligently pursuing overdue payments while maintaining positive client relationships.
- Managed accounts receivable aging reports, prioritizing collections efforts for overdue balances.
- Processed payments accurately, balancing daily accounts receivable transactions while maintaining strict confidentiality standards.
- Managed invoicing and accounts receivable tasks, ensuring timely collection of payments and reduced outstanding balances.
Education
No Degree - General Studies
Cal Poly Pomona
Pomona, CAHigh School Diploma -
Fontana High School
Fontana, CA06-1999
Skills
- Customer service
- Invoice processing
- Inventory management
- Ordering parts
- Vendor relations
- Purchasing strategies
- Coordinating paperwork
- Supply chain coordination
- Logistics planning
- Parts documentation
- Problem-solving
- Hardworking and reliable
- Energetic and positive
Timeline
RV Parts Manager
Fairway Ford Sales
06.2012 - Current
Accounts Receivable
Arrow Trailer Supplies
01.2002 - 06.2012
No Degree - General Studies
Cal Poly Pomona
High School Diploma -
Fontana High School
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