Kristen Covington
C & K Cleaning Services
Hernando,Ms
1
Certification
Experienced with managing all aspects of business operations, including financial oversight and strategic planning. Utilizes effective leadership techniques to ensure efficient daily management and team productivity. Track record of fostering strong customer relationships and driving business growth through innovative solutions. Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Work History
Owner/Operator
- Managed daily operations, ensuring high-quality cleaning services and customer satisfaction.
- Developed and implemented efficient cleaning protocols to enhance service delivery.
- Analyzed operational workflows to identify areas for improvement, increasing productivity across teams.
- Coordinated scheduling of staff assignments to optimize service coverage and efficiency.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Ensured thorough cleaning of residential spaces using industry-standard tools and eco-friendly products.
- Maintained high standards of cleanliness while adhering to client-specific preferences and requirements.
Registered Dental Assistant
- Assisted in pediatric patient care, ensuring comfort and safety during dental procedures.
- Prepared treatment rooms and sterilized instruments to maintain infection control standards.
- Educated patients and families on oral hygiene practices tailored for children's needs.
- Collaborated with dentists to develop individualized treatment plans, enhancing patient outcomes.
- Managed patient records accurately, ensuring compliance with HIPAA regulations and confidentiality standards.
- Trained new dental assistants on clinic protocols and best practices for pediatric care.
- Monitored inventory levels of dental supplies, coordinating orders to prevent shortages in critical materials.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Updated patient records regularly after each appointment or procedure to ensure accurate documentation.
- Maintained a positive attitude under pressure while multitasking in a fast-paced clinical setting, leading to a more pleasant experience for both staff and patients alike.
- Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay, and areas needing treatment.
- Assisted dentists in performing complex procedures, resulting in successful treatment outcomes for patients.
- Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
- Sterilized rooms and prepped equipment and instruments for [Number] procedures daily.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Prepared patient x-rays and images for dentist review.
- Streamlined dental office operations with efficient inventory management and ordering of supplies.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, [Type], casts and impressions.
Education
Associate In Science - General Education
Certification
- RDA - Registered Dental Assistant
Timeline
Mississippi Delta Community College
Associate In Science from General Education
Read More
Registered Dental Assistant
Pediatric Dental Group
07 2005 - 07 2011Read More
Owner/Operator
C & K Cleaning Services
03 2010 - 05 2021Read More