Kristen Crocetta

• Provided exceptional customer service to ensure customer satisfaction.
• Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
• Monitored bar inventory levels, ordered supplies, and maintained cleanliness of all glassware.
• Utilized point-of-sale systems to process payments accurately and efficiently.
• Managed event logistics ensuring smooth service delivery on-site.

• Streamlined daily bistro operations to enhance service efficiency and guest satisfaction.
• Created menu items to match seasonal offerings and guest preferences.
• Welcomed customers to enhance their dining experience. at front counter, answered questions, and entered specialty coffee orders into POS system while taking food orders.
• Resolved customer complaints in a professional manner.
• Assisted staff training on food safety and customer service standards.
• Coordinated inventory control by placing orders and tracking stock levels.
• Helped manage inventory by placing orders and monitoring stock levels.

Prepared daily financial reports.