Kristen Desclafani
Somerset,NJ
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
9
9
years of professional experience
Work History
Food Service Worker
Board of Education of Franklin Township
01.2022 - 09.2024
- I greeted students at the counter to fulfill their requests.
- Cleaned and sanitized dishes and utensils, consistently keeping supplies on hand for expected customer loads.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and companies.
- Plated hot and cold meals for school children.
Daycare Teacher
Hoboken Children's Academy
09.2019 - 06.2020
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Engage with children on an individual basis to build positive relationships and promote learning.
- Promoted physical, academic, and social development by implementing classroom rules and outside activities.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Party Host
Altitude Trampoline Park of Woodbridge
12.2017 - 12.2018
- Decorated and set tables in accordance with party themes and age groups.
- Created an atmosphere conducive to having fun by engaging with guests in conversation or activities.
- Greeted guests and provided them with party information.
Sales Associate
Kirklands Home Decor of Watchung
03.2017 - 12.2017
- Provided positive first impressions to welcoming new, existing and potential customers.
- Handled organizational and clerical tasks.
- Helped customers locate products and checked store system for merchandise at other locations.
- Maintained accurate accounting of money in cash drawers.
Office Assistant
Tropical Penguin Graphic Design
01.2016 - 03.2017
- Answered phone calls and directed them to appropriate personnel.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Maintained an organized filing system of paper documents and electronic files.
Education
High School Diploma -
South Plainfield High School
South Plainfield, New Jersey06.2016
Skills
- Customer service
- Team collaboration
- Friendly and outgoing
- Flexible schedule
- Positive attitude and energy
- ServSafe
- Communication
- Adaptability
Timeline
Food Service Worker
Board of Education of Franklin Township
01.2022 - 09.2024
Daycare Teacher
Hoboken Children's Academy
09.2019 - 06.2020
Party Host
Altitude Trampoline Park of Woodbridge
12.2017 - 12.2018
Sales Associate
Kirklands Home Decor of Watchung
03.2017 - 12.2017
Office Assistant
Tropical Penguin Graphic Design
01.2016 - 03.2017
High School Diploma -
South Plainfield High School
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