KRISTEN EDMISTON
Northridge,CA
Summary
A versatile professional with extensive experience in escrow support, the service/hospitality industry, client relations, public relations, and administrative operations. Adept at managing high-volume tasks in fast-paced environments with excellent communication, organizational and problem-solving skills. Known for being dependable, committed, and a quick learner, who thrives in team-oriented settings. Also possess outstanding analytical capabilities, research skills and training experience. Expertise in Microsoft Office Suite, Outlook, Mac & PC, Adobe Suite, InDesign, Qualia, PowerPoint, and project management platforms and software, is also among the proficiencies.
Overview
16
16
years of professional experience
Work History
Escrow Assistant
GLEN OAKS ESCROW
Glendale, CA
07.2017 - Current
- Assist with the paperwork and customer service for the processing of multiple real estate transactions
- Interpret and input opening order and contract agreement information into Qualia software, and service opening package documents to clients
- Effectively communicate with clients about the escrow process and all related information to their transaction
- Coordinate communication with all parties of the transaction process to ensure all required items and goals are obtained and met
Server
ROSIE'S BARBEQUE & GRILLERY
Northridge, CA
07.2009 - 03.2020
- Effectively communicated with customers and completed tasks in a fast-paced environment
- Practiced personal and team leadership skills
- Efficiently and accurately entered all order information into the point-of-sale (POS) system
- Serviced $93,314 in annual sales in 2013
Independent Contractor
SCOTT PUBLIC RELATIONS
Canoga Park, CA
05.2017 - 12.2017
- Completed several Assistant Account Executive and Account Coordinator items, including monthly and quarterly client results reports, media lists, research projects, business development initiatives, event wrap up reports, client conference lists, and the monitoring of development in social media content
- Provided training for several aspects of the Account Coordinator/Account Coordinator Assistant position
Administrative Assistant/Receptionist
ENCORE ESCROW
Encino, CA
05.2017 - 07.2017
- Assisted in maintaining/organizing escrow client files within the residential, refinance, lender REO's, commercial, and bulk sales realms
- Prepared mailing and banking related items
- Answered and referred inquiries
- Gained knowledge of RBJ escrow processing software
- Developed an understanding and focus of the escrow process
Assistant Account Executive
SCOTT PUBLIC RELATIONS
Canoga Park, CA
04.2017 - 05.2017
- Assisted account teams in the development and maintenance of media lists
- Edited media materials
- Was instrumental in carrying out initiatives for the 2017 Council of Accountable Physician Practices Better Together Health event
- Developed and edited social media content
- Provided training and oversight for several client deliverables and public relations tools/programs
- Executed most Account Coordinator and Account Coordinator Assistant items
Account Coordinator
SCOTT PUBLIC RELATIONS
Canoga Park, CA
07.2016 - 04.2017
- Performed all aspects of efficient and timely coordination in a high-volume, fast-paced B2B agency for clients within the healthcare, insurance and technology sectors - including CEP America, One Call Care Management, Council of Accountable Physician Practices, Solix, Inc., Genex Services, IPC Healthcare, and Concierge Choice Physicians
- Assisted senior account team with delegated projects for all other accounts, including direct correspondence with clients and CEO as needed
- Completed monthly and quarterly client results reports
- Served as marketing coordinator for company's membership in PR Boutiques International
- Facilitated new business proposal initiatives for team/agency by providing research information, preparation of materials and drafting/formatting documents
- Proofread and edited documents with consolidation of team edits
- Maintained team/client files
- Executed all Account Coordinator Assistant related items
Account Coordinator Assistant
SCOTT PUBLIC RELATIONS
Canoga Park, CA
04.2014 - 07.2016
- Worked with individual clients to understand their needs, and provided them with PR and marketing strategies to ensure maximum ROI for campaign goals
- Developed and maintained media, awards and conference lists
- Edited and distributed press releases to targeted media outlets
- Was instrumental in carrying out initiatives for both the 2015 and 2016 Council of Accountable Physician Practices Better Together Health events
- Completed results reports, including coverage placement and asset reports, as well as monthly accomplishment memos
- Coordinated team and client meetings
Editorial and Social Media Intern
LOOP INTERACTIVE GROUP
Sherman Oaks, CA
09.2013 - 12.2013
- Wrote creative content for company's online publication site and social media platforms
- Utilized online resources, such as Buffer and Help a Reporter Out (HARO) in relation to producing and showcasing content
Real Estate Intern
KELLER WILLIAMS REALTY
Porter Ranch, CA
06.2013 - 09.2013
- Researched the market value of properties and their neighborhoods on the MLS website
- Assisted with buyer consultations and presented clients perspective homes
- Carried out property marketing strategies and assisted with coordination of open houses
- Participated in sales and business development training
- Cultivated new business leads within the residential, for sale by owner and short sale realms
Account Executive
MATADOR PR GROUP
Northridge, CA
08.2012 - 08.2013
- Assisted with student-run PR firm in developing campaigns and administering press releases for multiple lifestyle clients
- Conducted interviews for the Meet Each Need with Dignity (MEND) Oscar Experience event
Director of Administration
PUBLIC RELATIONS STUDENT SOCIETY OF AMERICA (PRSSA)
Northridge, CA
05.2012 - 02.2013
- Assisted president and vice president with event planning and generating awareness about the benefits of a PRSSA membership
- Participated in the 2013 Bateman Competition: Anti-bullying - Los Angeles Unified School District and My Life My Power
Public Relations Intern
PENELOPE & COCO
Los Angeles, CA
07.2012 - 12.2012
- Analyzed the email marketing trends of contemporary fashion brands and designers as part of the company's outreach strategy
- Conducted research of related contemporary shoe designers and media outlets as part of the company's community outreach and brand development
Law Intern
VAN NUYS SELF-HELP CENTER
Van Nuys, CA
02.2012 - 05.2012
- Provided litigants guidance in the process of completing court forms for cases involving dissolution of marriage, child custody, spousal/child support, court fee waivers, evictions, and judgments
- Viewed public court civil cases
- Gained a considerable understanding of the judicial system and its processes
Education
Introduction to Marketing sub-certificate -
UNIVERSITY OF PENNSYLVANIA
05.2017
B.A. - Journalism
CALIFORNIA STATE UNIVERSITY, NORTHRIDGE
NORTHRIDGE, CA12.2013
Skills
- Client communication - both verbally and in writing
- Detail-oriented
- Time management
- Leadership skills
- Deadline-oriented
- Multitasking
- Interpersonal skills
- Problem solving
- Transaction coordination
- Conflict resolution
- Client relationship management
- Teamwork
- Proactive
Websites
Commendation
"Kristen is an absolute pleasure to work with. She is intelligent, curious, detail-oriented, and a very hard, dedicated worker. Kristen successfully assisted in the execution of PR campaigns for B2B healthcare clients, and I have no doubt she will continue to excel and flourish. Her work ethic is unmatched, someone who does whatever it takes to get the job done. Any company would be lucky to have her as a part of their team." -Audrey Chittick, Account Executive, former colleague at Scott Public Relations
Timeline
Escrow Assistant
GLEN OAKS ESCROW
07.2017 - Current
Independent Contractor
SCOTT PUBLIC RELATIONS
05.2017 - 12.2017
Administrative Assistant/Receptionist
ENCORE ESCROW
05.2017 - 07.2017
Assistant Account Executive
SCOTT PUBLIC RELATIONS
04.2017 - 05.2017
Account Coordinator
SCOTT PUBLIC RELATIONS
07.2016 - 04.2017
Account Coordinator Assistant
SCOTT PUBLIC RELATIONS
04.2014 - 07.2016
Editorial and Social Media Intern
LOOP INTERACTIVE GROUP
09.2013 - 12.2013
Real Estate Intern
KELLER WILLIAMS REALTY
06.2013 - 09.2013
Account Executive
MATADOR PR GROUP
08.2012 - 08.2013
Public Relations Intern
PENELOPE & COCO
07.2012 - 12.2012
Director of Administration
PUBLIC RELATIONS STUDENT SOCIETY OF AMERICA (PRSSA)
05.2012 - 02.2013
Law Intern
VAN NUYS SELF-HELP CENTER
02.2012 - 05.2012
Server
ROSIE'S BARBEQUE & GRILLERY
07.2009 - 03.2020
Introduction to Marketing sub-certificate -
UNIVERSITY OF PENNSYLVANIA
B.A. - Journalism
CALIFORNIA STATE UNIVERSITY, NORTHRIDGE
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