Kristen Eighmy
Dows,IA
Summary
Proficient Store Manager dedicated to hiring top-notch team members and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Strong leader and analytical problem-solver with proven team building and management success.
Overview
18
18
years of professional experience
Work History
Store Manager
Caseys's General Stores
2016.02 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Hired, onboarded, trained, and mentored new team members.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Maintained store cleanliness and sanitary regulations.
- Flexible schedule and work hours to cover any and all needed shifts.
Shift Leader
Casey's General Store
2011.04 - 2016.02
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Scheduled staff shifts to secure adequate coverage and productive workflows.
- Assisted with interviews and hiring process.
- Covered any and all shifts needed.
Team Member
Casey's General Store
2008.12 - 2011.04
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Addressed and resolved customer complaints in polite and professional manner.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Dietary Aide
Scenic Living Communities
2005.10 - 2008.05
- Served meals to residents in accordance with established schedules and dietary procedures.
- Kept all kitchen areas clean, tidy and free of hazards.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Followed all food safety regulations while preparing meals for patients.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
- Discarded outdated food products and maintained waste disposal procedures.
Education
No Degree - Education
Southwestern Community College
Creston, IANo Degree - Physical Education And Coaching
Ellsworth Community College
Iowa Falls, IAHigh School Diploma -
Alden Community High School
Alden, IA05.1997
Skills
- Store Opening and Closing Procedures
- Team Leadership
- Staff Management
- Ordering
- Customer Service Skills
- Adjust well to fast paced work environment
- Multitasking
- Time Management
- Staff Training
Timeline
Store Manager
Caseys's General Stores
2016.02 - Current
Shift Leader
Casey's General Store
2011.04 - 2016.02
Team Member
Casey's General Store
2008.12 - 2011.04
Dietary Aide
Scenic Living Communities
2005.10 - 2008.05
No Degree - Education
Southwestern Community College
No Degree - Physical Education And Coaching
Ellsworth Community College
High School Diploma -
Alden Community High School
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