Kristen Fambrough
Ellijay,GA
Summary
Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced office environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
6
6
years of professional experience
Work History
Secretary
Hall's Tree Service, Inc
Ellijay, GA
05.2018 - 01.2024
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Making/receiving upwards of 100 calls a day
- Invoicing
- Billing
- Scheduling estimates/work to be done
- Insurance: adding a new vehicle/piece of equipment along with filing claims for an accident or damage caused while on the job
- Filing completed work orders
- Paid bills
- Assisted with preparing all documents needed to file taxes at the beginning of each year
- Familiar and confident in Microsoft Word and Excel
- Assisted with preparing and submitting documents needed for financing equipment, purchases of vehicles or line of credits
Education
High School Diploma -
Madison County High School
Danielsville, GA05-2009
Skills
- Supply Restocking
- Appointment Scheduling
- Supply Ordering
- Payroll Processing
- Letter Writing
- Office Administration
- Expense Tracking
- Customer Service
- Database Management
- Filing Experience
- Payment Posting
- Verbal and Written Communication
- Prioritization and Time Management
- Organization
- Accounts Receivable and Payable
- Confidentiality Understanding
Affiliations
- I enjoy spending time outside with my husband and our 3 kids
- Going to church and reading my bible
- Newly discovered hobby of diamond paintings
Timeline
Secretary
Hall's Tree Service, Inc
05.2018 - 01.2024
High School Diploma -
Madison County High School