Hi, I’m
Kristen Fick
Lake Ariel,PA
Summary
Analytical, detail oriented, highly motivated Marketing Manager with successful administrative, business planning, sales management, merchandising, telecommunications, customer service and fast-paced retailing experience. Knowledgeable in the delivery of customer service, marketing plans, meeting sales / profit budgets and establishing standards for operating procedures. Resourceful and organized with a gift of proactively identifying and solving problems in a dynamic environment. Effective negotiator with exceptional interpersonal skills: positive and outgoing attitude. Possess a strong sense of responsibility and leadership with a commendable track record of dependability pooled with absolute integrity. Interfaces with clients to design and implement plans of action for maximizing sales performance and expanding market reach.
Detail-oriented Account Manager with 20 years of comprehensive experience managing employer-client relationships and developing new business deals. Focused on managing accounts systematically to maximize sales. Dedicated professional successful at introducing new products and expanding network connections.
Overview
20
years of professional experience
Work History
ABARTA Coca-Cola Beverages, LLC
Account Manager
05.2023 - Current
Job overview
- Execute and close all sales calls
- Sell in incremental displays and equipment placements; sell in promotional programs and ensure dealer compliance
- Stay in connection with a sales call, maintain appropriate inventory levels, maintain company assets and point of sale, ensure account meets Company merchandising standards, determine stores' product needs, place and transmit appropriate order in conjunction with existing geographic sales routes
- Transport, replace, and maintain Point of Sale advertising as appropriate for account
- Act as an Ambassador by providing customer service to Consumers and store personnel by answering questions, locating a product, and providing assistance as needed.
Automated Lifestyles
Sales and Marketing Consultant
10.2021 - 09.2022
Job overview
- Use Sandler Sales process to qualify customers for our products and services
- Establish and maintain healthy, long-term relationship with clients to generate repeat business and referrals
- Research sales statistics and establish sales potential with new businesses in our target area
- Use promotional methods such as phone calls, emails, and social media to reach potential clients and build a long-lasting business relationship with them
- Become an expert in our product offerings and serve as a go-to source for clients who want more information concerning our products
- Actively building mindshare with radio interviews, billboards, and commercials
- Set up conferences bringing builders, architects, and interior designers together to learn of our services, products, and company culture.
Gabriel North America
Northeast Field Sales Representative
09.2015 - 10.2021
Job overview
- Develop territory sales strategy that attains sales targets set by corporate objectives
- Maintain high standards of customer satisfaction within area of responsibility
- Complete territory responsibilities to cover a primary customer & support other sales channels through prospecting
- Increase unit volume of the primary account at the installer level
- Keep up with technical knowledge of drivetrain and undercarriage product lines
- Implement sales automation techniques through strong PC skills
- Create and implement territory sales plans to achieve business unit sales growth targets
- Research markets for competitive information and pricing to assure competitiveness within territory
- Conduct training classes
- Consistently drive for increased responsiveness to meeting and anticipating customer needs
- Develop relationships with key people at all levels; actively involved and accessible for ideas, help and support.
Samsung Telecommunications America
Field Sales Manager
01.2004 - 03.2015
Job overview
- Experienced in creating training material and presenting large scale training events
- Consistently train Store Managers, Sales Representatives on new products and data features during store visits
- Support Samsung and direct / indirect channels of 4 major national service providers, and 3 regional provider in efforts to execute marketing strategies
- Generate leveraged and lasting relationships that can drive sales at retail level
- Efficiently execute product merchandising, supply chain, sales and personal brand management
- Spearheaded Samsung-competitive advantage through communications, flawless execution, vision, and customer satisfaction
- Influence learning experience of STA and customers by simplifying the understanding and acceptance of value props as it relates to wireless device convergence
- Key Accomplishments: - Increase product sell-through through means of field marketing and wireless training - Constantly maximize sales and profitability within each store.
Education
Penn State Dickinson School Of Law
Graduate from Law Enforcement
North Pocono High School
High School Diploma
Skills
- Team Training /Leadership
- Relationship Building
- Strategic Planning
- Accounting
- Operations Management
- Brand Management
- Forecasting /Analysis
- Inventory control
- Vendor Sourcing / Outsourcing
- Risk Management
- Customer Service
- Sandler Sales Process
- Team member motivation
- Staff training and motivation
- Merchandising proficiency
- Effective customer upselling
- Communication
- Conflict resolution
- Organizational skills
- Troubleshooting
- Multitasking
- Analytical
- People skills
- Active listening
- https://www.linkedin.com/in/kiki8989
Timeline
Account Manager
ABARTA Coca-Cola Beverages, LLC
05.2023 - Current
Sales and Marketing Consultant
Automated Lifestyles
10.2021 - 09.2022
Northeast Field Sales Representative
Gabriel North America
09.2015 - 10.2021
Field Sales Manager
Samsung Telecommunications America
01.2004 - 03.2015
Penn State Dickinson School Of Law
Graduate from Law Enforcement
North Pocono High School
High School Diploma