KRISTEN French
Summary
Dedicated Medical Professional works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more than 15 years.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Medical Assistant
Atlantic Plastic Surgery Center
06.2012 - 02.2024
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Collated pre-operative lab and imaging results to facilitate surgery planning.
Esthetician
Atlantic Plastic Surgery Center
05.2010 - 02.2024
- Recommended and performed microdermabrasion, peels, hydrafacials, lasers, coolsculpting and waxing.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Developed individualized, therapeutic skin care programs.
- Collaborated with medical professionals such as dermatologists or plastic surgeons when necessary for clients requiring advanced skincare treatments.
Receptionist/Administrative Assistant
Atlantic Plastic Surgery Center
05.2008 - 05.2010
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Sales Representative/Training Assistant
PCA Advanced Skin Care
08.2005 - 02.2007
- Call on current accounts and pursue new customer leads.
- Input wholesale orders and answer technical questions from Physicians and Aestheticians
- Exhibit a flexible and adaptive style, with ability to excel in high pressure, highly competitive environments
- Consistently exceed all sales objectives and recognized as a Top Sales Producer
- Certifications completed via company training courses: PCA Advanced Skin Care Skin Biology and Chemical Peeling, PCA Medical Modalities (combining peels and products with modalities to enhance Results, PCA Interactive Education Product Knowledge.
Education
Licensed Nursing Assistant -
American Red Cross
Portsmouth, NH03.2008
Licensed Aesthetician -
CATHERINE HINDS INSTITUTE OF ESTHETICS
Woburn, MA12.2003
Bachelor of Science -
UNIVERSITY OF NEW HAMPSHIRE
Durham, NH12.2001
Semester Abroad -
MACQUARIE UNIVERSITY
Sydney, Australia12.2000
Skills
- EHR Software
- Exceptional Customer Service
- Appointment management
- Preparing Treatment Rooms
- Self-Motivated
References
References available upon request
Certification
BLS Certified
HIPAA Certified
Timeline
Medical Assistant
Atlantic Plastic Surgery Center
06.2012 - 02.2024
Esthetician
Atlantic Plastic Surgery Center
05.2010 - 02.2024
Receptionist/Administrative Assistant
Atlantic Plastic Surgery Center
05.2008 - 05.2010
Sales Representative/Training Assistant
PCA Advanced Skin Care
08.2005 - 02.2007
Licensed Nursing Assistant -
American Red Cross
Licensed Aesthetician -
CATHERINE HINDS INSTITUTE OF ESTHETICS
Bachelor of Science -
UNIVERSITY OF NEW HAMPSHIRE
Semester Abroad -
MACQUARIE UNIVERSITY
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