Kristen Gillooly
Firestone,CO
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
15
15
years of professional experience
Work History
Administrative Assistant
Caraway Orthodontics
Erie, CO
06.2020 - Current
- Answer multi-line phone system and greeting callers enthusiastically
- Receiving, recording, and addressing incoming and outgoing communications via telephone and email
- Able to accomplish multiple tasks within established timeframes
- Answering questions over the phone and in-person regarding billing, scheduling, and treatment
- Explain insurance benefits, fees and procedures to patients
Administrative Assistant
Prentice Orthodontics
Broomfield, CO
10.2014 - 06.2020
- Scheduled new and existing patients while ensuring patients receive excellent care
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting patients
- Reviewed financial contracts with patients and processed payments
- Received and sort incoming mail and deliveries
- Performed Invisalign scans using ITero
Orthodontic Assistant
Prentice Orthodontics
Broomfield, CO
01.2017 - 01.2018
- Took x-rays, photographs and impressions of patients' teeth and mouth.
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
Server
Cinzzetti's Italian Marketplace
Northglenn, CO
02.2009 - 06.2014
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Bussed and reset tables to keep dining room and work areas clean.
- Kept register accurate through correct billing, payment processing and cash management practices.
Pediatric Dental Assistant
Little Britches Pediatric Dentistry
Longmont, CO
07.2013 - 12.2013
- Organized a functional office work flow by preparing for new, continuing care, and emergency pediatric patients of all ages
- Performed cleanings, digital x-rays, and sealants on all patients
- Ensured patients and their parents felt comfortable during visits by maintaining a calm and positive demeanor
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties in the office and the operating room at the hospital
Pediatric Dental Assistant
Cornerstone Pediatric Dentistry
Westminster, CO
10.2011 - 07.2012
- Performed cleanings, x-rays, and sealants on all patients
- Assisted the dentist using four-handed dentistry
- Administered and aided staff for scheduling, billing, insurance, and office management
- Explained treatment procedures and instructed patients on home care guidelines.
Education
General Studies -
Oklahoma Christian University
Edmond, OKDental Assisting
Colorado School of Dental Assisting
Broomfield, COSkills
- Ease with computers and technology
- Appointment Coordination
- Multi-line telephone systems
- Invoice and check processing
- Employee training
- Effective multitasking and time management
- Strong Organizational Skills
- Database and Client Management Systems
Timeline
Administrative Assistant
Caraway Orthodontics
06.2020 - Current
Orthodontic Assistant
Prentice Orthodontics
01.2017 - 01.2018
Administrative Assistant
Prentice Orthodontics
10.2014 - 06.2020
Pediatric Dental Assistant
Little Britches Pediatric Dentistry
07.2013 - 12.2013
Pediatric Dental Assistant
Cornerstone Pediatric Dentistry
10.2011 - 07.2012
Server
Cinzzetti's Italian Marketplace
02.2009 - 06.2014
General Studies -
Oklahoma Christian University
Dental Assisting
Colorado School of Dental Assisting
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