KRISTEN GROHS
Pegram,TN
Summary
A Dependable, detail-oriented individual with knowledge of healthcare duties and patient interaction. Knowledgeable of Health Information systems with a desire to care and contribute my skills, and experience throughout the workplace. Possesses a high ambition to succeed, seeking a position where I can further develop my skills while exceeding my employer and patients' expectations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Volunteer Coordinator
Friends of Mill Ridge Park/ Americorp
Nashville, TN
12.2023 - Current
- Managed a database of volunteer information.
- Collaborated with local partners and stakeholders on outreach initiatives.
- Maintained records of volunteering hours worked by each individual.
- Assisted in developing strategies to increase community engagement with the organization's mission.
- Created job descriptions for all volunteer roles.
- Facilitated communication between staff members and volunteers.
- Evaluated feedback from volunteers regarding their experience working with the organization.
- Monitored compliance with organizational policies and procedures.
- Maintained up-to-date volunteer calendar coordinating scheduling and staff availability.
Medical Assistant
USA Vein Clinics
Nashville, TN
01.2024 - 02.2024
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Provided assistance to medical staff in performing minor surgical procedures.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Health Insurance Agent
USHA
Nashville, TN
04.2022 - 10.2023
- Spoke with people confidentially about their situations and found them insurance based on what they qualified for and could afford
- Evaluated existing policies to determine changes or modifications needed.
- Responded timely to inquiries from customers via phone, email, or chat support systems.
- Developed and maintained relationships with clients to ensure satisfaction with services provided.
Ophthalmology Technician
Buffalo Niagara Retina Associates
Buffalo, NY
08.2021 - 04.2022
- Screened patients in and preformed pre-exam testing on patients vision for the doctors, Obtained IOP, Took OCT's for doctors viewing before seeing patient, Assisted in injections for the providers, Worked as the providers scribe
- Ensured all instruments were properly sterilized prior to use on patients.
- Dilated eyes using mydriatic drops and monitored patient responses to treatment.
- Performed diagnostic tests, such as visual acuity testing, retinal photography, tonometry, and pachymetry.
Waitress and Bartender
The Grateful Grill
Silver springs, NY
08.2020 - 04.2022
- Took customers orders, ran food, prepared appetizers, prepared drinks, counted register
- Answered questions about menu items, ingredients, and pricing.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Replenished beverages when necessary.
- Served alcoholic beverages responsibly in accordance with state laws.
- Enforced safety guidelines for employees and patrons of the restaurant.
Emergency Room Coordinator
Wyoming County Community Health System
Warsaw, New York
01.2018 - 01.2021
- Organized all admissions, discharges, and transfers, worked hand in hand with the doctors orders within and outside of the department to get the patients the best care they needed, In charge of all phone call into and out of the department, arranged patients testings to laboratory and radiology
- Monitored inventory levels and ordered additional supplies as needed.
- Coordinated with other departments to ensure projects were completed on time and within budget.
- Ensured compliance with company policies and procedures related to project management activities.
- Resolved customer complaints in a timely manner while upholding company standards.
- Facilitated communication between different departments in order to resolve issues quickly.
Emergency room Technician
Wyoming County Community Health System
Warsaw, New York
01.2016 - 01.2018
- Completed documentation for each patient encounter accurately and within established timeframes.
- Ensured proper disposal of hazardous materials such as needles or contaminated linens.
- Assisted with resuscitation efforts in life-threatening situations such as cardiac arrest or trauma cases.
- Maintained supplies in the Emergency Room including stocking shelves and disposing of outdated or expired items.
- Provided patient care by taking vital signs, inserting IVs, drawing blood and administering medications.
Nurse Assistant
Wyoming County Community Health System
Warsaw, New York
08.2015 - 01.2016
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments, Helped patients effectively manage routine bathing, grooming and other hygiene needs, Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms, Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals, Performed basic standardized wound care procedures by applying hot and cold packs and applying dressings and bandages to patients, Supported ambulation and physical therapy needs by conducting planned exercise routines, Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care, Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection, Analyzed and evaluated success of care plans and interventions, Assisted in hands of patient care, vital signs, assisted in daily living activities, comfort care, nourishment and assisted nurses as needed, Provided one on one observation for dementia patients as well as mental health, Secured patient information and maintained patient confidentiality by completing and safeguarding all medical records
Office Assistant
The Midwife Office
Warsaw, NY
05.2015 - 08.2015
- Helped organized filing system as moved into new office, Obtained vitals, signed patients in and started charts for providers
- Maintained an organized filing system of paper documents and electronic files.
Education
Nursing
South College
Nashville, TN06-2025
Associates in applied science -
Geneseo Community College
Geneseo, NY12.2020
Skills
- Medical Terminology
- Problem Solver
- Customer Service
- Self-Starter
- Articulate
- Microsoft Office
- Vital Sign Collection
- Spreadsheet
- Excel
- Patient Care
- Ethical
- Privacy and Confidentiality
- Organizational Skills
- Decision-Making
- Interpersonal Communication
- Teamwork and Collaboration
Certification
- BLS
Timeline
Medical Assistant
USA Vein Clinics
01.2024 - 02.2024
Volunteer Coordinator
Friends of Mill Ridge Park/ Americorp
12.2023 - Current
Health Insurance Agent
USHA
04.2022 - 10.2023
Ophthalmology Technician
Buffalo Niagara Retina Associates
08.2021 - 04.2022
Waitress and Bartender
The Grateful Grill
08.2020 - 04.2022
Emergency Room Coordinator
Wyoming County Community Health System
01.2018 - 01.2021
Emergency room Technician
Wyoming County Community Health System
01.2016 - 01.2018
Nurse Assistant
Wyoming County Community Health System
08.2015 - 01.2016
Office Assistant
The Midwife Office
05.2015 - 08.2015
Nursing
South College
Associates in applied science -
Geneseo Community College
- BLS
Similar Profiles
KRISTEN GROHSKRISTEN GROHS
Volunteer Coordinator at Friends of Mill Ridge Park/ AmericorpVolunteer Coordinator at Friends of Mill Ridge Park/ Americorp
Jimmy ArmstrongJimmy Armstrong
Miller at Golden Ridge Rice MillMiller at Golden Ridge Rice Mill
Erin BoydErin Boyd
Dental Receptionist at Mill Ridge Family DentalDental Receptionist at Mill Ridge Family Dental