CHRISTOPHER JARRELL SEAY LOVE AND LAUGHTER FOUNDATION
03.2018 - Current
Work with interdisciplinary team to coordinate volunteer needs; successfully interact with families and facility staff, to achieve volunteer goals
Implement and document ongoing volunteer opportunities and responsibilities; Coordinates major drives
Participates in presentations and marketing of the volunteer program
Assists with volunteer interviews, reference checks and initial volunteer screening; Assists with the preparation of monthly volunteer timesheets and volunteer notes
Schedules and conducts volunteer training
Provide ongoing support and recognition for volunteers through telephone calls and visits
Organizes and works with volunteers for events and drives
Assist in organizing annual Volunteer Appreciation event and other Development special events as they occur
Prepare and publicize volunteer opportunities on CJSLALF website, and social media.
Precertification Representative
TEMPLE FOX CHASE CANCER CENTER
04.2017 - 03.2018
Served as Preregistration or Precertification staff member within the Patient Access Department
Verified discharge dates for accuracy to close out the patient appropriate cases
Performed scheduling, registration and authorizations for patient pre-admission and admission testing
Assisted with new staff training/orientation and ongoing staff development
In addition, responsible for assisting staff in solving complex insurance coverage and authorization issues
Ensured timely and accurate completion of assignments and tasks that were delegated.
Operations Supervisor
ALLIED ORTHOTICS AND PROSTHETICS, LLC.
05.2014 - 10.2016
Assisted the Senior Vice President of Operations in planning, organization, staffing, managing and controlling the operations of the organization
Supervised all line personnel; motivated staff to perform their duties to the best of their abilities
Made certain that all policies and procedures were adhered to, and the center operated in accordance to all contracts and agreements that have been executed by the CEO, managed care companies and any other third-party payers.
Coordinator
THE CENTER FOR WOUND HEALING, INC.
07.2011 - 05.2014
Responsible for general organization of the office and managing daily patient flow activities of wound care and hyperbaric oxygen therapy (HBO)
Accountable for patient medical procedure precertifications, Patient Access, Scheduling and treatment census recording, Credentialing
Ensured billing and collections practices and procedures were performed at the proper legal and ethical standards
Interacted with hospital administrators, clinical and corporate personnel
Created professional written and electronic correspondence to multiple levels of clients, both internal and external.
Coordinator
ORTHOPAEDIC SPORTS MEDICINE & ARTHRITIS SURGERY
12.2007 - 07.2011
Worked closely with operating rooms to ensure block times were met for surgeries to be performed
Insured patient health, history and physicals were met prior to surgery
Met with pharmaceutical drug representatives and vendors regarding ordering medications, medical supplies and braces
Worked with insurance adjusters regarding patient information for disability, workmen’s compensation and auto accident claims
Assisted with patient care.
Departmental Supervisor
NORRISTOWN REGIONAL CANCER CENTER
11.2001 - 12.2007
Directly supervised radiation department secretary, medical oncology secretary, volunteers and support staff
Responsible for all day-to-day operations of the day hospital
Accountable for the smooth, efficient and appropriate functioning of the medical office and support staff
Medical Records, Insurance & Coding, EMR’s, Utilization Management, Monitored clerical activities within the Cancer Center and adjusted secretarial workflow to ensure adequate office coverage
Accountable for written correspondence for Center Director, ordered and/or tracked medical supplies, obtained and processed necessary purchase orders for expenditures
Maintained contracted vendors and records for supplies, maintenance repairs, accounts payables, accounts receivables and petty cash fund
Processed Center staff time records and payroll
Functioned as the liaison for hospital administrators, physicians and oncology care managers
Managed and coordinated annual Survivor’s Day celebration and participated in Center monthly Cancer Awareness programs and activities.
Education
Master's in Business Administration / Public Health -
STRAYER UNIVERSITY
Springfield, PA
Bachelor's In Business Administration -
STRAYER UNIVERSITY
King of Prussia, PA
01.2014
Associate in Business Administration / Medical Office Operations Management -
LANSDALE SCHOOL OF BUSINESS
North Wales, PA
01.2012
Skills
Microsoft Office Word
Excel
Power Point
Epic
Navigating
Patient Access
Scheduling
Medical Terminology
Medical Records
Insurance & Coding
EMR’s
Utilization Management
Credentialing
Medical Office Operations Management
Timeline
Volunteer Coordinator
CHRISTOPHER JARRELL SEAY LOVE AND LAUGHTER FOUNDATION
03.2018 - Current
Precertification Representative
TEMPLE FOX CHASE CANCER CENTER
04.2017 - 03.2018
Operations Supervisor
ALLIED ORTHOTICS AND PROSTHETICS, LLC.
05.2014 - 10.2016
Coordinator
THE CENTER FOR WOUND HEALING, INC.
07.2011 - 05.2014
Coordinator
ORTHOPAEDIC SPORTS MEDICINE & ARTHRITIS SURGERY
12.2007 - 07.2011
Departmental Supervisor
NORRISTOWN REGIONAL CANCER CENTER
11.2001 - 12.2007
Master's in Business Administration / Public Health -
STRAYER UNIVERSITY
Bachelor's In Business Administration -
STRAYER UNIVERSITY
Associate in Business Administration / Medical Office Operations Management -