Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Social Service Clinician
Commonwealth of Kentucky
Covington, KY
2023.05 - Current
Coordinated referrals for additional services such as housing assistance or job placement programs.
Engaged in outreach activities in order to build relationships within the community.
Identified potential risks that could affect a client's well-being or safety.
Created referrals for additional services such as housing, legal assistance.
Consulted with community agencies regarding resources available to clients.
Identified appropriate community resources and provided referrals for services.
Maintained confidentiality through stringent handling of charts and data.
Housing Specialist
Campbell County Fiscal Court
Newport, KY
2016.07 - 2023.05
Facilitated communication between landlords, tenants, social service providers, government agencies, legal representatives.
Conducted assessments to determine eligibility for rental assistance programs.
Served as a liaison between governmental agencies and other stakeholders involved in providing safe and affordable housing solutions.
Participated in community meetings to discuss housing issues.
Provided training sessions on topics such as fair housing laws, tenant rights and responsibilities.
Verified assets and income for applicants.
Trained new staff and volunteers on housing policies, procedures, and best practices.
Prepared correspondence, forms, and presentations as needed.
Responded promptly to inquiries from residents regarding their rights under applicable laws.
Inspected properties to ensure they meet safety standards prior to tenant occupancy.
Monitored compliance with applicable regulations and laws governing housing programs.
Investigated complaints regarding substandard living conditions or landlord and tenant disputes.
Maintained accurate records, files, and reports of program activities.
Education
Bachelor of Arts - Sociology
University of Louisville
Louisville, KY
2005-05
Skills
Client Needs Assessments
Effective customer communication
Proficient in all Microsoft Office products
Written and verbal communication
Community Outreach
Research and facts collecting
Interviewing skills
References
References available upon request.
Timeline
Social Service Clinician
Commonwealth of Kentucky
2023.05 - Current
Housing Specialist
Campbell County Fiscal Court
2016.07 - 2023.05
Bachelor of Arts - Sociology
University of Louisville
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