KRISTEN HARDCASTLE
Conway,AR
Summary
Detail-oriented Human Capital Liaison with 8 years of experience in HR administrative support and processing, demonstrating a strong track record of enhancing operational efficiency. Proven ability to multitask effectively, complemented by exceptional organizational skills that drive successful project execution. Excellent planning and prioritization capabilities, combined with strong problem-solving skills, facilitate independent decision-making in fast-paced environments. Self-motivated professional known for reliability and energy, with keen attention to detail and adaptability to diverse workplace settings.
Overview
9
9
years of professional experience
Work History
Career Planning and Placement Specialist
State of Arkansas
Conway, AR
07.2025 - Current
- Developed tailored placement strategies to match candidates with suitable job openings.
- Collaborated with employers to understand workforce needs and enhance recruitment processes.
- Facilitated career workshops, improving candidate preparedness for interviews and job applications.
- Maintained and updated candidate database using tools for streamlined tracking and reporting.
- Coordinated closely with human resources teams during the onboarding process, ensuring a smooth transition for newly placed hires into their roles.
- Provided comprehensive support to job seekers throughout the application process, offering guidance on resume writing, interview preparation, and negotiation tactics.
- Organized career fairs and networking events to connect job seekers with potential employers in relevant industries.
- Expertly navigated labor laws and regulations to ensure compliance during the placement process, minimizing potential legal issues for clients.
Program Analyst (Human Capital), (GS-13)
National Center for Toxicological Research
Jefferson, AR
01.2017 - 08.2025
- Research, advise, and provide recommendations to hiring managers and senior leadership on various types of recruitments and hiring authorities and applicable rules/ regulations. Ensure that recruitment actions comply with applicable rules/regulations.
- Coordinate the day-to-day management of recruitment and personnel actions for approximately 300 NCTR employees. Coordinate with NCTR HR Liaisons to review and approve submission packages. Utilize the human capital system to generate reports and tracking sheets in excel to ensure that all types of administrative actions are processed accurately in a timely fashion. Set goals for improving processing times and reducing errors. Identify problems/errors and oversee corrections and/or updates to employee records. Coordinate with the Office of Human Capital Management to facilitate efficient and effective human resources management.
- I render expert advice and guidance to managers related to human resource strategies and initiatives, and workforce utilization to support decision-makers in achieving NCTR objectives and hiring priorities. I advise managers on federal human resource laws, regulations, and policies regarding classification, performance management, recruitment, reorganization, retention, and staffing.
- Serve as a liaison to the Office of Human Capital Management (OHCM) and Office of Talent Solutions (OTS) on recruitment and personnel matters.
- Analyze, evaluate, advise on, and promote the organization's human capital programs and initiatives, which include human resources, position management, position classification, workforce planning and development, and succession planning.
- Use quantitative and qualitative techniques to develop HR metrics and innovative methods to collect, validate, analyze, and evaluate data concerning human capital information that is often very complex and technical.
- Utilize Human Capital data to draft detailed reports of findings, conclusions, recommendations, and possible courses of action to senior leadership.
- Providing guidance on position management and classification of positions. Provide technical advisory services to top management on classification and position management matters; establish, implement, and maintain the position classification and position management programs; and propose solutions to resolve controversial, complex, and difficult classification issues.
- Interpret and apply policies and procedures from the Office of Personnel Management (OPM) (i.e., proper title, occupational series, grade, security designation, and coverage under the Fair Labor Standard Act in order to establish standard position descriptions for clerical, administrative, professional and scientific positions.
- Access human capital initiatives and offer strategies and solutions for continuous improvement. Make recommendations to strengthen programs and implement best practices. Solicit and respond to customer feedback in order to improve customer service provisions and increase overall customer satisfaction.
- Serve as the Lead of the Federal Employee Viewpoint Survey Working Group (FEVS). Providing clear, persuasive explanations of planning activities and changes. Present project status briefings and reports; leads discussion and meetings and effectively articulates proposals to workgroup and senior leadership. Manage sensitive information, accurately analyze situations and exercise sound judgement.
- Provide substantive written analysis and reports; prepare responses to high-level inquiries. Draft, finalize and deliver communications products such as factsheets, plain language documents, communication plans for a wide variety of audiences. Ensure the accuracy and reliability of data included in reports and documents; edit material prior to submission or publication.
- Collect, analyze, interpret, and summarize data into statistical reports for senior management and Headquarters leadership.
- Oversaw compliance with labor laws, ensuring organizational adherence to regulations and standards.
- Managed compensation and benefits administration, ensuring competitive packages to attract and retain top talent.
- Promoted a positive work culture by initiating company-wide diversity and inclusion initiatives.
Education
Bachelor of Science - Leadership
Central Baptist College
Conway, Arkansas05.2018
Bachelor of Science - Human Resources Management
Central Baptist College
Conway, Arkansas12.2016
Diploma -
Greenbrier High School
Greenbrier, Arkansas05.1998
Skills
- Proven ability to build relationships at many organizational levels
- Detail-oriented
- Focused
- Hard working
Accomplishments
- Actively participated in Federal Employee Viewpoint Survey working group that helped NCTR achieved a 76.6% participation rate (2nd highest in FDA) and 12% higher than the previous year.
- Actively participates in recruitment campaigns; job fairs; outreach to local colleges; general networking; etc. to ensure robust candidates. I am responsible for locating career fairs that will target outreach initiatives.
Timeline
Career Planning and Placement Specialist
State of Arkansas
07.2025 - Current
Program Analyst (Human Capital), (GS-13)
National Center for Toxicological Research
01.2017 - 08.2025
Bachelor of Science - Human Resources Management
Central Baptist College
Bachelor of Science - Leadership
Central Baptist College
Diploma -
Greenbrier High School