Kristen Hernandez
Burbank,CA
Summary
Results-focused associate with a proven track record of engaging customers and driving exceptional sales performance. Proactive, highly organized sales leader consistently exceeding targets through strategic approaches. Expert in lead generation, product demonstration, and problem-solving. Accomplished at maximizing profitability with effective sales techniques. Customer-centric sales professional with extensive experience in relationship building, partnership cultivation, and profit channel expansion. A strategic thinker with a talent for expanding networks, compelling product introduction, territory development, and uncovering customer needs to deliver optimal solutions.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Store Sales Expert
REI
REI-Northridge, ca
2021.10 - Current
- Store Sales Expert at REI-Northridge
- Responsible for sales across various departments, educating and engaging customers through in-store classes, incorporating Leave No Trace books and stickers for environmental stewardship, and demonstrating exceptional communication and leadership skills.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Highest Conversion rate
- Lead in Stock
Small Business Owner
MamaEarthCo
Burbank
03.2021 - Current
- Small Business Owner of MamaEarthCo
- Responsible for hosting giveaways, creating content on Canva, growing social media following, organizing clothing swaps and hiking events for women, and managing an Etsy shop and Instagram account.
Founder and CEO
Trailmothers
Granada Hills
01.2017 - Current
- Founder and CEO of Trailmothers
- Responsible for social media management, event organization, community building, partnering with sponsors and like-minded hiking groups, creating and hosting community events, and receiving recognition and awards for dedication and volunteer work.
Online Product Manager
The Puzzle Feeder
Remote
01.2024 - 07.2024
- Online Product Manager at The Puzzle Feeder
- Responsible for designing new pet products, working closely with the founders, design team, creators, and editors, and utilizing insights and knowledge to help the company grow and thrive.
Education
High school diploma -
Rancho Cucamonga High School
Rancho Cucamonga, CA06.2006
Skills
- Inventory Strategy
- Community Outreach
- Retail Sales
- Product Knowledge
- Brand Awareness
- Community Management
- Branding & Identity
- Event Planning
- Team Leadership
Certification
- Driver's License, 03/2025
- Leave No Trace, Lifetime
References
References available upon request.
Timeline
Online Product Manager
The Puzzle Feeder
01.2024 - 07.2024
Store Sales Expert
REI
2021.10 - Current
Small Business Owner
MamaEarthCo
03.2021 - Current
Founder and CEO
Trailmothers
01.2017 - Current
High school diploma -
Rancho Cucamonga High School
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