KRISTEN HOWARD
Benton Harbor
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Medical Assistant
Bronson Women's Services
07.2024 - Current
- Administered patient assessments, documenting vital signs and medical histories accurately.
- Assisted healthcare providers with clinical procedures, ensuring patient comfort and safety.
- Coordinated patient scheduling, optimizing appointment flow to reduce wait times.
- Managed electronic health records, maintaining confidentiality and data integrity in compliance with regulations.
Medical Assistant
InterCare Community Health Network
01.2008 - 07.2024
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Provided assistance to medical staff in performing minor procedures.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Administered injections, medications and treatments as directed by the physician.
- Received and scheduled incoming referral appointments.
- Scheduled surgeries and follow up care.
- Maintained accurate medical records through scanning, charting, and data entry into electronic health record system.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Collected, labeled and stored laboratory specimens properly prior to testing.
Education
Associate of Science - Medical Assisting
Brown Mackie College
South Bend, IN08-2008
Skills
- Patient Flow Management
- Soft Skills / Patient focused
- Direct Patient Care
- Data Entry
- Calm and level-headed under pressure
- Injection Administration
- Sterile technique
- Medical terminology knowledge
- Customer service
- HIPAA compliance
Certification
- Nationally Registered Certified Medical Assistant
- BLS Certified
Timeline
Medical Assistant
Bronson Women's Services
07.2024 - Current
Medical Assistant
InterCare Community Health Network
01.2008 - 07.2024
Associate of Science - Medical Assisting
Brown Mackie College