Kristen Isaac

• Leads the HRIS team with position management and maintaining accuracy of employee records by processing all transactional record changes.
• Facilitated troubleshooting of HRIS-related issues to ensure prompt resolution and continuity of operations.
• Conducted regular data audits to identify discrepancies, enhancing overall system integrity and reliability.
• Partnered with HR team to enhance data entry efficiency, ensuring seamless information flow and reducing redundancy across departments.
• Generated comprehensive automated reports for various departments to support data-driven decision-making.
• Supported HRIS team in executing Workday implementation through comprehensive data validation and testing.

• Monitored workforce data integrity in HRIS platforms, ensuring accuracy in position records, personnel rosters, and reporting.
• Streamlined processes for staff onboarding, offboarding, and position changes, leave of absence, improving operational efficiency and minimizing errors.
• Generated customized workforce exception reports and dashboards for leadership, identifying errors in data
• Processes a high volume of departmental transactions throughout the life cycle of an employee
• Partnered with university system shared services to enhance data integrity and accuracy.
• Collaborated with HR business partners, department heads, and payroll to support organizational projects.
• Provided support and documentation to HRIS.
• Assisted with the administration of workforce analytics, including data validation.
• Ensured adherence to all university and Board of Regents guidelines regarding position management.

● Via Workday, accurately process high volumes of critical transactions for the growing team (hires, benefits enrollments/life events, leaves, job changes, transfers, compensation changes, workers comp claims reporting, etc.)

• Administered employee onboarding processes, ensuring a smooth transition for new hires.
• Streamlined employee records management through effective use of HRIS systems and data accuracy checks.
• Implemented HR policies in compliance with labor regulations, promoting a fair workplace environment.
• Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
• Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
• Conducted confidential investigations of discrimination, harassment and workplace violence.
• Ensured legal compliance by staying current with federal and state regulations, reducing potential risks to the company.
• Processed unemployment claims and acted as company representative at unemployment hearings.
• Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.

• Executed verification and data entry of I-9 documents into Equifax system, ensuring compliance with employment regulations.
• Assisted employees with timecard discrepancies by updating hours and modifying approvers.
  Supported staff in resolving timecard challenges through adjustments and changes to approver settings.
• Verified and maintained accuracy of employee records to support HR operations.
• Executed entry of new employees into PeopleSoft to streamline hiring processes.

• Engaged with customers to address questions and offer assistance, utilizing knowledge-based resources to enhance customer experience.
• Mentored junior staff on payroll processing techniques, fostering a culture of continuous learning and development.
• Conducted new hire orientations, providing employees with a comprehensive understanding of company policies and procedures surrounding compensation and benefits.
• Served as the primary contact for employee inquiries related to pay, benefits, tax withholdings, and deductions – resolving issues efficiently while maintaining excellent customer service standards.
• Collaborated with HR team to ensure seamless integration between payroll and HRIS administration systems.