Kristen Ivans
HNS Energy
La Pine,USA
2027
years of professional experience
Dynamic manager with a proven track record at HNS Energy, excelling in team leadership and customer service. Enhanced employee engagement and satisfaction through effective communication and conflict resolution. Skilled in time management and staff training, consistently achieving high-quality service delivery in fast-paced environments.
Work History
Manager
4 Years 7 Months- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Housekeeper
- Maintained cleanliness and organization of guest rooms and common areas.
- Utilized commercial cleaning equipment for efficient task completion.
- Adhered to safety and sanitation guidelines during housekeeping tasks.
- Collaborated with team members to ensure timely room turnover.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Caregiver
3 Years- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient's personal space.
Housekeeper
3 Years 5 Months- Maintained cleanliness and organization of guest accommodations to enhance overall guest experience.
- Performed detailed cleaning tasks using industry-standard tools and equipment to ensure high hygiene standards.
- Assisted in training new staff on cleaning protocols and best practices for efficient operations.
- Developed inventory management system for cleaning supplies, reducing waste and ensuring availability.
- Collaborated with management to implement improved cleaning schedules, optimizing staff productivity.
Front Desk Receptionist
3 Years- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
High School
Skills
Customer service
Team leadership
Time management
Decision-making
Verbal and written communication
Knowledge on different types of cleaning products
Staff training and development
Task delegation
Recruiting and interviewing
Timeline
Manager
HNS Energy
01.2022 - CurrentRead More
Caregiver
Oregon Department Of Human Services
01.2019 - 01.2022Read More
Housekeeper
Vacation International
01.2016 - 06.2019Read More
Front Desk Receptionist
Vacation International
01.2016 - 01.2019Read More
Ventura High School
High School
Read More
Housekeeper
A1 Home Services
2021 - 2025Read More