
Dynamic professional with a strong background in customer service and security, notably at Walmart. Proven ability in conflict de-escalation and recordkeeping, ensuring compliance and confidentiality. Recognized for enhancing team collaboration and maintaining a safe environment, consistently meeting operational goals while delivering exceptional service.
• Assisted customers and employees with inquiries while maintaining a professional demeanor
• Handled sensitive transactions and information with accuracy and discretion
• Resolved customer concerns through effective communication and problem-solving
• Supported daily operations, scheduling needs, and department organization
• Trained and supported new associates, reinforcing company policies