Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristen Jacobs

Tonkawa,OK

Summary

Proven Billing Specialist with a track record of resolving billing variances and discrepancies at Mediclaims, Inc. Skilled in insurance verification and demonstrating exceptional organizational skills. Adept at fostering teamwork and enhancing operational efficiency, evidenced by mentoring roles at Hammerheads and Venture Foods. Prioritizes customer service and data entry proficiency, ensuring accuracy and compliance.

Overview

10
10
years of professional experience

Work History

Billing Specialist

Mediclaims, Inc.
08.2021 - Current
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Researched and resolved billing discrepancies to enable accurate billing.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Organized and detail-oriented with a strong work ethic.
  • Worked with multiple departments to check proper billing information.
  • Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.

General Manager

Hammerheads
05.2018 - 08.2021
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Interacted well with customers to build connections and nurture relationships.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Department Manager

Venture Foods
02.2015 - 05.2018
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Education

High School Diploma -

Blackwell High School
Blackwell, OK

Skills

  • Billing systems and software
  • Insurance verification
  • Invoice processing
  • Customer service
  • Data entry proficiency
  • HIPAA compliance
  • Payment posting
  • Denial management
  • Month-end closing procedures

Timeline

Billing Specialist

Mediclaims, Inc.
08.2021 - Current

General Manager

Hammerheads
05.2018 - 08.2021

Department Manager

Venture Foods
02.2015 - 05.2018

High School Diploma -

Blackwell High School

Similar Profiles

CREATE PROFILE
Kristen Jacobs