Kristen Jenkins
Miami,FL
Summary
Sales and Operations Manager with expertise in building high-revenue corporate catering divisions. Skilled in full-cycle sales, client relationship management, and cross-functional leadership. Proven ability to convert leads into loyal clients and create operational processes for rapid growth. Confident, personable, and results-driven.
Overview
9
9
years of professional experience
Work History
Sales + Operations Manager
Fork, Knife + Spoon Catering
Newport Beach, California
12.2022 - 04.2025
- Scaled a brand-new corporate catering division from $0 to over $800K in revenue within two years.
- Orchestrated and maintained full sales cycle, achieving repeat contracts with major corporate clients.
- Coordinated daily operations involving kitchen staff, delivery drivers, and event teams, guaranteeing the smooth execution of events.
- Directed social media and brand strategy, elevating visibility and driving inbound lead generation.
- Anticipated revenue, evaluated sales performance, and presented key metrics to leadership.
Bartender + Event Coordinator
2145 Eats
01.2018 - 01.2022
- Orchestrated special events, facilitating flawless implementation and fostering robust client connections.
- Managed bartending duties alongside event coordination, facilitating seamless service and logistics.
- Sustained clean, well-stocked bars while enforcing compliance with health and safety standards.
Bartender
The Hobbyist
01.2016 - 01.2018
- Cultivated exceptional guest experiences fostering repeat clientele and enhancing customer loyalty.
- Trained new bartenders on recipes, techniques, and customer service standards.
Education
Bachelor of Science - Sociology
University of North Carolina
NC01.2019
Skills
- Revenue growth and business scaling
- Full-cycle sales management
- Client relationship and account management
- Strategic prospecting and process development
- Operational sales strategies
- Cross-functional leadership
- Forecasting, reporting, and KPI tracking
- Event coordination
Personal Interets
- Avid world traveler and film photographer with a passion for exploring new places, cultures, cuisines and experiences - which inspires creativity and adaptability in both personal and professional life.
- A true love for hospitality. Inspired by growing up in the south and learning from a father who spent over 30+ years as VP at HMS Host.
Timeline
Sales + Operations Manager
Fork, Knife + Spoon Catering
12.2022 - 04.2025
Bartender + Event Coordinator
2145 Eats
01.2018 - 01.2022
Bartender
The Hobbyist
01.2016 - 01.2018
Bachelor of Science - Sociology
University of North Carolina