Summary
Overview
Work History
Education
Skills
Timeline
Kristen Keller

Kristen Keller

Supervisor/manager
Prairieville,LA

Summary

Adept at driving team performance and operational efficiency, I enhanced productivity by 20% at Baton Rouge Healthcare through strategic planning and process improvement. My expertise in staff management and complex problem-solving, honed across roles including Supervisor at Woman's Hospital, underpins my ability to meet and exceed employer expectations.

Overview

31
31
years of professional experience

Work History

Supervisor

Woman's Hospital
04.2008 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Maintained compliance with company policies, objectives, and communication goals.

Shift Manager

Burger King
03.2006 - 06.2008
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Supervised employees and oversaw quality compliance with company standards for food and services.

Production Supervisor

Baton Rouge Healthcare
06.2003 - 04.2008
  • Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
  • Established clear priorities and production quality standards.
  • Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
  • Managed team of Number production associates, overseeing productive production processes and meeting all deadlines.
  • Trained staff of direct labor employees to perform assembly and manufacture of specified products.

Salad Maker

War Veterans Home
05.1993 - 06.1998
  • Improved customer satisfaction by consistently providing fresh and high-quality salads.
  • Demonstrated excellent multitasking abilities by preparing multiple orders simultaneously without sacrificing quality or accuracy.
  • Mastered various knife skills, chopping and slicing ingredients quickly without compromising quality.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Brewed coffee and tea and changed out drink station syrups.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.

Education

Job Readiness - Job Readiness

Jackson Votech, Jackson, LA
01.1995

General Studies -

Jackson High School ,Jackson La, Jackson, LA
05.1994

Skills

  • Training and mentoring
  • Goal-Oriented
  • Staff Management
  • Employee Motivation
  • Complex Problem-Solving
  • Strategic Planning
  • Inventory Control
  • Staff Discipline
  • Operations Management
  • Process Improvement
  • Schedule development
  • Policy Enforcement
  • Inventory Oversight
  • Negotiation
  • Waste Reduction

Timeline

Supervisor - Woman's Hospital
04.2008 - Current
Shift Manager - Burger King
03.2006 - 06.2008
Production Supervisor - Baton Rouge Healthcare
06.2003 - 04.2008
Salad Maker - War Veterans Home
05.1993 - 06.1998
Jackson Votech - Job Readiness, Job Readiness
Jackson High School ,Jackson La - General Studies,
Kristen KellerSupervisor/manager