Summary
Overview
Work History
Education
Skills
Relevant Courses
Timeline
BusinessDevelopmentManager

Kristen Kelley

Community engagement specialist
Denver,CO

Summary

So far, my career has consisted of being a full-time student and working part-time jobs in order to build the skills I will need in the business world. I have had multiple jobs in customer service and excel in these environments as I am an enthusiastic and motivated worker. Currently, I am studying Business Marketing at Georgia College and State University where I will graduate this May 2023.

Overview

5
5
years of professional experience

Work History

Volunteer

Animal Rescue Foundation
Milledgeville, GA
08.2020 - 05.2023
  • Assisted with special events or programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Volunteered with groups and organizations to help make measurable differences for program recipients.

Waitress and Hostess

Buffington's
Milledgeville, GA
12.2020 - 01.2021
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Pool Manager

Swim Atlanta Pool Management
Roswell, Georgia
05.2019 - 08.2019
  • Interpreted, explained, and enforced pool policies and procedures to preserve health and safety of employees and public.
  • Adjusted pool chemical balance to maintain general water cleanliness.
  • Monitored activities and directed scanning of swimming pool and adjacent areas to prevent injuries, accidents, or drownings.
  • Assigned work to staff, set schedules, and motivated strong performance in key areas.
  • Performed regular safety inspections of pools and equipment to reduce hazards.
  • Maintained filtration system and other aquatic systems within facility to support proper operations.

Hostess & Busser

Campania
Alpharetta, GA
12.2017 - 04.2018
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Worked with front-of-house staff to move tables and adjust seating to accommodate groups with special requests.
  • Supported servers, food runners, and bussers by keeping dining area ready for every guest.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload, and minimize customer dissatisfaction.
  • Worked quickly, communicated with other staff, and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.

Education

BBA - Business Marketing, Sales

Georgia College And State University
Milledgeville, GA
05.2023

High School Diploma -

Cambridge High School
Milton
05.2018

Skills

  • Team Player
  • Creative Thinking
  • Detail-oriented
  • Open-mindedness
  • Social Media
  • Strategic Thinking
  • Dependable worker
  • Organized
  • Time management
  • Problem Solver

Relevant Courses

  • Marketing Research and Decision Systems
  • Professional Selling
  • Business Publishing
  • Marketing Advertising and Communications
  • Strategic Management
  • Strategic Marketing
  • Sustainability

Timeline

Waitress and Hostess

Buffington's
12.2020 - 01.2021

Volunteer

Animal Rescue Foundation
08.2020 - 05.2023

Pool Manager

Swim Atlanta Pool Management
05.2019 - 08.2019

Hostess & Busser

Campania
12.2017 - 04.2018

BBA - Business Marketing, Sales

Georgia College And State University

High School Diploma -

Cambridge High School

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Kristen KelleyCommunity engagement specialist