Kristen Lindell
Ocala,FL
Summary
Enthusiastic Floral Manager with extensive knowledge of events and floral arrangements. Adept at leadership and working efficiently under pressure with an understanding of Dove POS, Bloom Link and commitment to quality assurance. Successful at increasing profits and decreasing shrink.
Overview
27
27
years of professional experience
Work History
Freelance Floral Designer
Self Employed
Ocala, Florida
11.2023 - Current
- Advised customers on color combinations, flower types, and other design elements for their order.
- Created unique designs for special occasions such as weddings, birthdays, funerals.
- Inspected each finished arrangement prior to packaging and delivery.
- Assisted customers with floral selection, design and arrangements.
- Ordered supplies from wholesalers to maintain adequate stock levels in the store.
- Collaborated with event planners to create custom-made centerpieces and decorations according to client specifications.
Floral Manager
Flower No. 5
Orlando , FL
05.2024 - 12.2024
- Organized special events such as weddings or funerals; designed flower arrangements according to client specifications.
- Performed regular quality checks on products to ensure they met quality standards before being put out on display.
- Monitored inventory levels, ordered supplies, and tracked expenses to ensure cost effectiveness.
- Established effective relationships with suppliers to negotiate prices for bulk purchases of flowers and other products.
- Verified accuracy of incoming shipments against purchase orders; resolved discrepancies with vendors quickly.
- Designed unique displays for holidays or special occasions that increased sales volume significantly.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
Floral Manager
Florida Fresh Events
Lake Buena Vista, FL
08.2023 - 02.2024
- Monitored inventory levels, ordered supplies, and tracked expenses to ensure cost effectiveness.
- Supervised a team of florists, providing guidance on design techniques, customer service strategies, and product knowledge.
- Trained staff in proper handling of fresh flowers, plants, vases, baskets and other related items.
- Created weekly work schedules for staff while ensuring compliance with labor laws.
- Organized special events such as weddings or corporate events; designed flower arrangements according to client specifications.
- Verified accuracy of incoming shipments against purchase orders; resolved discrepancies with vendors quickly.
- Managed integration and merchandising of seasonal and holiday-specific product offerings.
- Developed and implemented floral department policies and procedures.
Floral Designer
Walt Disney World Company
Lake Buena Vista, FL
03.2022 - 08.2023
- Prepared and processed floral orders to customer specifications as written on floral proposals.
- Set up colorful and inspiring displays and arrangements for weddings and events.
- Created tabletop and various other custom arrangements or pieces.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained updated knowledge through continuing education and advanced training.
Managing Owner
Libertyville Florist
Libertyville, IL
03.1998 - 10.2021
- Conducted regular meetings with staff members to discuss progress and assign tasks.
- Maintained a detailed budget, tracked financial results, and identified areas of improvement.
- Reviewed customer feedback surveys to identify areas for improvement in customer satisfaction.
- Implemented new processes or systems to streamline operations.
- Kept records for production, inventory, income and expenses.
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
- Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
- Developed business from ground up and prepared records and operations for smooth handover to new owners.
- Prepared staff work schedules and assigned team members to specific duties.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Determined pricing for products or services based on costs and competition.
Education
Floral Arts -
American Floral Arts Acadamy
Chicago, IL09.1999
High School Diploma -
Adlai Stevenson High School
Lincolnshire, IL05.1992
Some College (No Degree) -
Illinois State University
Normal, ILSkills
- Artistic Flower Arranging
- Client Consultations
- Bouquets, Corsages, and Displays
- Team Building
Accomplishments
- Teleflora Top 200
Affiliations
- Teleflora Illiana board Vice President
- Floral design show presenter
- Taught floral design classes
Timeline
Floral Manager
Flower No. 5
05.2024 - 12.2024
Freelance Floral Designer
Self Employed
11.2023 - Current
Floral Manager
Florida Fresh Events
08.2023 - 02.2024
Floral Designer
Walt Disney World Company
03.2022 - 08.2023
Managing Owner
Libertyville Florist
03.1998 - 10.2021
Floral Arts -
American Floral Arts Acadamy
High School Diploma -
Adlai Stevenson High School
Some College (No Degree) -
Illinois State University