Kristen Osborn
Amelia,OH
Summary
Efficient medical assistant with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant
Beacon Orthopaedics & Sports Medicine
2025.12 - Current
- Assisted in patient intake, ensuring accurate collection of medical histories and vital signs.
- Facilitated communication between patients and healthcare providers to enhance service delivery.
- Managed appointment scheduling and follow-ups to optimize clinic workflows.
- Maintained medical records and ensured compliance with HIPAA regulations for data security.
- Coordinated patient referrals to specialists, streamlining care continuity and access to services.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
DME Coordinator
Beacon Orthopaedics
2023.07 - 2025.12
- Conducted patient assessments to determine appropriate durable medical equipment needs.
- Educated patients and caregivers on equipment usage, maintenance, and safety protocols.
- Managed inventory levels of medical supplies, ensuring timely replenishment and availability.
- Trained new staff on equipment features, safety standards, and best practices for patient interaction.
- Educated patients on proper usage and maintenance of their durable medical equipment, promoting safety and longevity.
Mobile ICU EMT
Midwest Medical Transport
2022.11 - 2023.11
- Responded rapidly to emergency calls, providing critical care and support to patients in distress.
- Collaborated effectively with healthcare teams to ensure seamless patient transport and handoff procedures.
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
911 Dispatch Supervisor
Warren County Communications Center
2018.06 - 2022.11
- Supervised daily operations of dispatch team to ensure efficient call handling and response times.
- Implemented quality assurance measures to maintain accuracy in information relayed to emergency services.
- Coordinated inter-agency communication during critical incidents, streamlining response efforts across multiple departments.
- Analyzed call data and operational metrics to identify trends, informing strategic staffing decisions and resource allocation.
- Managed scheduling and shift assignments to optimize coverage during peak hours, improving overall service efficiency.
- Facilitated efficient communication between dispatchers and first responders, leading to faster response times during emergencies.
Education
Certificate - EMT-B
Scarlet Oaks
Cincinnati, OH2003
Skills
- Strong organizational skills
- Customer service
- Analytical decision-making
- Operational leadership
- Detail-oriented data management
- Medical terminology knowledge
- HIPAA compliance
- Direct patient care
Certification
- EMT - Certified Emergency Medical Technician
- CPR Training
Timeline
Medical Assistant
Beacon Orthopaedics & Sports Medicine
2025.12 - Current
DME Coordinator
Beacon Orthopaedics
2023.07 - 2025.12
Mobile ICU EMT
Midwest Medical Transport
2022.11 - 2023.11
911 Dispatch Supervisor
Warren County Communications Center
2018.06 - 2022.11
Certificate - EMT-B
Scarlet Oaks