Summary
Overview
Work History
Education
Skills
Timeline
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Kristen Osborne

Franklin,USA

Summary

Offering strong foundation in communication and organization, eager to absorb and apply industry insights. Brings academic background in marketing principles and skills in digital tools such as social media platforms and content creation. Ready to use and develop creativity and analytical skills in a Marketing role.

Overview

5
5
years of professional experience

Work History

Talent Acquisition Coordinator

Human Services Management Corporation
Milford, MA
05.2025 - Current
  • Support full-cycle recruiting for Criterion Child Enrichment, an Early Intervention program across 13 locations
  • Manage hiring for 25–30 job openings at a time, partnering with program directors across multiple disciplines
  • Post and maintain job listings on Smart Recruiters and Indeed; screen resumes and advance qualified candidates to program directors for further review
  • Coordinate background checks, references, offer letters, start dates, and end-to-end onboarding in ADP
  • Ensure timely completion of all hiring documentation to maintain staffing continuity

3rd Party Billing Coordinator

Human Services Management Corporation
Milford, MA
04.2024 - 04.2025
  • Manage third-party billing for Beacon Services of Connecticut, supporting pediatric autism treatment services
  • Enter and reconcile time and payment data for 600+ patients in compliance with healthcare standards
  • Collaborate with external partners to resolve billing discrepancies and maintain accurate records

Associate Licensor

Barton Associates
Worcester, MA
06.2022 - 04.2024
  • Managed 30 active medical licensure files simultaneously across multiple states
  • Guided providers through licensure applications to expedite assignment readiness
  • Maintained relationships with providers and state medical boards
  • Conducted references, background checks, and credential verifications

Digital Marketing Intern

Easy Event Planning
05.2021 - 08.2021
  • Edited and published website content using WordPress
  • Applied SEO best practices to improve visibility and engagement
  • Collaborated with a 20+ person remote team, including executive leadership
  • Virtual Internship

Education

Master of Science - Marketing

Southern New Hampshire University
Manchester, NH

Bachelor of Arts - Communication and Media Studies

Roger Williams University
05.2022

Skills

  • Onboarding coordination
  • Documentation and recordkeeping
  • Data-driven decision making
  • Hootsuite
  • Canva
  • Microsoft Office
  • Salesforce
  • Smart Recruiters
  • Indeed

Timeline

Talent Acquisition Coordinator

Human Services Management Corporation
05.2025 - Current

3rd Party Billing Coordinator

Human Services Management Corporation
04.2024 - 04.2025

Associate Licensor

Barton Associates
06.2022 - 04.2024

Digital Marketing Intern

Easy Event Planning
05.2021 - 08.2021

Master of Science - Marketing

Southern New Hampshire University

Bachelor of Arts - Communication and Media Studies

Roger Williams University