Kristen Pagano
Syracuse,NY
Summary
Highly Skilled Nurse with strong background in the care of both medical and surgical patients, as well as , case management, triage, and oversight of staff. Self motivated with high energy, initiative and focus. Good communicator and able to listen to identify issues and form innovative solutions. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Home Health Registered Nurse Manager
Trinity Health At Home
Syracuse , New York
03.2017 - Current
- Supervise, evaluate, and coordinate care of 200 patients with various diagnoses and social issues.
- Serve as a patient advocate by coordinating care with health care providers in the community.
- Train new nurses in proper techniques, care standards, operational procedures and safety.
- Review patient records to assure evidence of quality care delivered.
- Oversight of Skilled Nurses, Physical, Occupational and Speech Therapists, as well as, Home Health Aides to coordinate the best plan of care for each individual patient, assist in scheduling, complete payroll, as well as, ensuring grievances/service failure are addressed and resolved promptly.
Public Health Nurse Coordinator
Saint Joseph's Home Care
Syracuse, New York
08.2015 - 03.2017
- Served as a resource person for patient care team through support and clinical expertise.
- Assisted with coordination and management of patient care.
- Visited homes, assessing patient and family needs.
Field Nurse Case Manager
Saint Joseph's Home Care
Syracuse, NY
08.2008 - 08.2015
- Collaborated with Physicians to develop Plan of Care.
- Provided skilled care to patients in home, such as Complex Wound Care, Blood Draws, PICC Line, Pleurex, and Foley and Suprapubic Catheter Management.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
Medical ICU Registered Nurse
Saint Joseph's Hospital Health Center
Syracuse, NY
07.1995 - 06.2008
- Assessment and complete care of critically ill patients with multiple diagnoses.
- Collaborated with interdisciplinary team of health care professionals to recommend and implement changes resulting in better patient outcomes.
- Explained health care issues and ramifications to patients and families to promote informed medical care choices.
- Performed Charge Nurse responsibilities.
Education
Bachelor of Science - Nursing
Niagara University
Niagara Falls, NY05.1995
Skills
- Comprehensive Medical and Nursing Knowledge
- Coordination of Interdisciplinary Care
- Problem Solving/Critical Thinking
- Patient Advocacy
- Organization
Certification
Certified Medical-Surgical Registered Nurse (CMSRN)
Timeline
Home Health Registered Nurse Manager
Trinity Health At Home
03.2017 - Current
Public Health Nurse Coordinator
Saint Joseph's Home Care
08.2015 - 03.2017
Field Nurse Case Manager
Saint Joseph's Home Care
08.2008 - 08.2015
Medical ICU Registered Nurse
Saint Joseph's Hospital Health Center
07.1995 - 06.2008
Bachelor of Science - Nursing
Niagara University
Certified Medical-Surgical Registered Nurse (CMSRN)
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