Kristen M. Pazman
New Kensington,PA
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the specific goals of an organization.
Overview
23
23
years of professional experience
Work History
Office Mananger/Owner
Pazman Family Dental
12.2008 - 07.2023
- Responsible for coordinating the day-to-day execution of office practices to increase productivity and efficiency
- Managed the front desk by welcoming patients, answering questions regarding billing/insurance, processing financial transactions and scheduling appointments
- Preparation and submission of pre-authorizations and insurance claims
- Assisted with hiring, supervising and training of new office employees
Director of Marketing
JAA Centers for Rehabilitation
09.2006 - 05.2007
- Responsible for census development through hospital, physician and community resources
- Developed and fostered working relationships with community referral sources
- Utilized sales skills and persuasive techniques to obtain admissions into the program
Director of Admissions & Resident Services
The Charles Morris Nursing/Rehab Center
06.2005 - 09.2006
- Managed and supervised the Social Work and Admissions department(s)
- Coordinated new admissions and re-admissions to the facility working closely with hospital, physician and community resources
- Conducted tours and completion of preliminary paperwork with residents and/or their families
- Knowledge of Medicare, Medicaid and HMO requirements
- Participation in monthly Quality Assurance interdisciplinary team meetings and quarterly UMR preparation.
Director of Social Services
The Charles Morris Nursing/Rehab Center
07.2004 - 06.2005
- Tasks added to position:
- Managed and supervised the Social Work department
- Organized quarterly Family Council Meetings
- Presented at annual in-services on residents rights and elder abuse
- Monitored target residents and completion of MA408 forms
- Participation in monthly Quality Assurance interdisciplinary team meetings
- Managed grievance file
Social Worker
The Charles Morris Nursing/Rehab Center
02.2001 - 07.2004
- Provided support to residents, family members and/or significant others to assist in the understanding of placement
- Completion of quarterly and comprehensive assessments of residents, MDS application and care planning
- Managed short-term unit with a focus on discharge planning
- Provided family and end of life counseling
- Participation and assistance in the medical assistance application process
- Member of the Ethics Committee
Social Services Assistant/Receptionist
Lawson Nursing Home, Inc
09.2000 - 02.2001
- Completion of receptionist duties and general office assignments
- Gained initial knowledge of admissions and discharge processes
- Assisted the Social Worker with any given tasks and/or paperwork
- Assisted residents and their families with general facility questions
Education
Bachelor of Arts - Human Development And Family Studies
The Pennsylvania State University
State College, PA12.1999
Associate of Arts - Liberal Arts And Sciences
The Pennsylvania State University
Skills
- Leadership, Accountability, Professionalism, Communication, Organization, Time Management, Attention to Detail, Customer Service, Passion for Learning, Open Minded, Confident
Timeline
Office Mananger/Owner
Pazman Family Dental
12.2008 - 07.2023
Director of Marketing
JAA Centers for Rehabilitation
09.2006 - 05.2007
Director of Admissions & Resident Services
The Charles Morris Nursing/Rehab Center
06.2005 - 09.2006
Director of Social Services
The Charles Morris Nursing/Rehab Center
07.2004 - 06.2005
Social Worker
The Charles Morris Nursing/Rehab Center
02.2001 - 07.2004
Social Services Assistant/Receptionist
Lawson Nursing Home, Inc
09.2000 - 02.2001
Bachelor of Arts - Human Development And Family Studies
The Pennsylvania State University
Associate of Arts - Liberal Arts And Sciences
The Pennsylvania State University
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