Summary
Overview
Work History
Education
Skills
Timeline
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Kristen Pereira

Centerton,AR

Summary

Resourceful Travel Consultant passionate about providing dream experiences in leisure travel. Strong research background and love of all things travel. Extensive career in hospitality working with clients pursuing unique vacation adventures.

Sharp and energetic travel agent successful at troubleshooting and handling customer support quickly. Bilingual and well-traveled with active listening and interpersonal skills.

Overview

18
18
years of professional experience

Work History

Travel Agent

Archer Travel Service
08.2020 - Current
  • Arranged travel accommodations for groups, couples, executives, and special needs clients.
  • Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
  • Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
  • Followed up with customers to increase customer service with travel plans.
  • Advised customers on necessary travel documents and visa requirements to successfully reach planned destination.
  • Researched and kept abreast of new travel destinations, attractions, hotels and restaurants to increase services offered.
  • Assisted clients with flight changes and cancellations to minimize travel disruptions.
  • Maintained up-to-date knowledge of travel industry trends, regulations and best practices to better serve customers.
  • Recommended travel insurance plans to customers to reduce uncertainty and risk of financial loss.

Truck Driver Recruiter

Truckers America
08.2018 - 08.2020
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
  • Advertised job opportunities on social media platforms and job boards.
  • Coordinated schedules to arrange management interviews with applicants.
  • Studied job descriptions and qualifications to determine applicant requirements.
  • Operated and maintained applicant tracking and candidate management systems.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Assisted with writing job postings and job descriptions for boards.

Medical Assistant

Harvard Vanguard Medical Associates
09.2005 - 08.2018
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Completed EKGs and other tests based on patient presentation in office.
  • Oriented and trained new staff on proper procedures and policies.

Education

Medical Assistant - Medical Assisting

Clarks University
Woburn, MA
07.2005

Skills

  • Itineraries
  • Company Guidelines and Procedures
  • Overseas Tours
  • Company Branding
  • Travel Arrangements
  • Travel Research
  • Client Relations
  • Global Destinations
  • Marketing
  • Social Media

Timeline

Travel Agent

Archer Travel Service
08.2020 - Current

Truck Driver Recruiter

Truckers America
08.2018 - 08.2020

Medical Assistant

Harvard Vanguard Medical Associates
09.2005 - 08.2018

Medical Assistant - Medical Assisting

Clarks University

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Kristen Pereira