Caressa Cortez

Fairfield,CA

Summary

Dynamic travel agent with expertise from Global Travel, specializing in itinerary planning and client relations. Proven ability to enhance customer experiences through meticulous travel research and personalized arrangements. Adept at managing high-volume bookings while providing exceptional support, ensuring seamless travel for clients, including those with special needs.

Overview

years of professional experience

Work History

Travel Agent

Global Travel

10.2025 - Current

Assisted clients in selecting travel destinations and accommodations based on preferences.
Researched various travel options, including flights, hotels, and activities for clients.
Managed booking systems and ensured accuracy of travel itineraries.
Provided support in resolving travel-related issues and customer inquiries promptly.

Caregiver

Home Health Agency

01.2008 - 11.2010

Supported clients in performing daily tasks to improve their quality of life.
Monitored and documented client health status and changes in behavior.
Collaborated with healthcare professionals to develop personalized care plans.
Provided emotional support and companionship to clients, fostering trust and comfort.

Education

Bachelor of Science - Health Administration

University Phoenix

Arizona

High School Diploma - All Subject

Fairfield High School

Fairfield, CA

06.1999

Skills

Itinerary planning
Travel industry expertise
High volume environments
Travel research
Travel arrangements
Itineraries

Hotel accommodations
Client relations
Destination knowledge
Special needs travelers
Service promotion
Global destinations

Additional Information

Welcome Aboard And Come Join Global Travel

Languages

English

Elementary

Timeline