Summary
Overview
Work History
Education
Skills
Additional Information
Work Availability
Hi, I’m

Kristen Raborn

Accounting/Administrative Coordinator
Denham Springs,LA
The goal is not to be successful. The goal is to be valuable. Once you're valuable, instead of chasing success, it will attract itself to you.
Sara Blakely
Kristen Raborn

Summary

Driven administrative professional with 4+ years of experience offering high-level Executive support to senior-level staff. Expert in scheduling management, expense tracking and travel coordination. Expertly assists executive team using exceptional communication, time management, and organizational skills.

Overview

8
years of professional experience

Work History

Grace Hebert Curtis Architects

Executive Administrative Assistant
07.2022 - 03.2023

Job overview

  • Handled scheduling for executive's calendar and prepared meeting materials.
  • Created and responded to emails to facilitate communication. Screened calls and emails, responding accordingly to support executive correspondence.
  • I am often complimented on my superior customer service and strategic problem solving skills.
  • Seamlessly interacted with colleagues to complete important projects, requiring close attention to detail.
  • Coordinated and booked airfare, hotel, and ground transportation; prepared agenda to facilitate successful trips.
  • Helped lead administration team in our Corporate office, as well as 5 other GHC locations.
  • Categorized, flagged, and maintained automated alerts for important deadlines or correspondence needed.
  • Daily usage of Microsoft Word, Adobe Acrobat, Excel, and Outlook to proofread contract agreements, communicate reports, and enter accurate project data into Centerline (a cloud-based information management platform).
  • Handled confidential and sensitive information with discretion and tact. (i.e. mail opening and distribution. Also responsible for determining acceptable expenses on executive company cards).
  • Transcribed meeting minutes to support Architects and Senior Management in business development.

Shoe Station

Assistant Store Manager
03.2021 - 06.2022

Job overview

  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated and recovered merchandise and displays to feature new products and promotions.
  • Walked through store floor thoroughly to identify and proactively resolve issues negatively impacting marketing visuals.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off. Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Analyzed customer feedback and implemented strategies to improve customer experience.
  • Trained new employees on proper protocols and customer service standards.
  • Coached associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits. Observed each employee's individual strengths and initiated a management mentoring program to improve areas of weakness.
  • Reported any issues or area improvements to the Area Coach with great detail.

C&C Millworks, Inc.

Front Office Manager
01.2019 - 02.2021

Job overview

  • Provided clerical support, addressing routine, and special requirements.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Acted as point of contact for vendor collaboration for contracted services.
  • Oversaw administrative budget by initiating optimal price-matching software and tracking expenses in Quickbooks to meet financial goals.
  • Created training modules in partnership with HR for new hires.
  • Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
  • Recommended strong business plans, operational decisions and financial processes to support business sustainability.
  • Reviewed client and staff feedback and made appropriate business adjustments to meet needs and address concerns.
  • Created, prepared, and delivered reports to various departments.

Rotolo's Pizzeria

Multi Store Assistant Manager
03.2017 - 01.2019

Job overview

  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Responded to customer concerns, working directly with Area Coach to significantly raise customer satisfaction ratings.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Created and maintained safe and secure work environments for employees.
  • Verified inventory counts remained within monthly tolerance levels and reported levels for upper management to analyze our budget financials.
  • Monitored daily cash transactions, discrepancies, and shrinkage.
  • Trained and guided team members to maintain high productivity and performance metrics. Mitigated business risks by working closely with staff members and assessing performance.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Smoothie King

Assistant Manager
02.2015 - 03.2017

Job overview

  • Oversee daily operational needs, cash and safe count duties, training, and performing maintenance when needed
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address loss discrepancies, and forecast future needs on the POS system.
  • Mentored team members alongside the GM to enhance professional development and accountability in workplace.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences. Generated repeat business through exceptional customer service and responded to customer concerns and questions with friendly and knowledgeable service.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Established team priorities, maintained schedules and monitored performance.
  • Defined clear targets and objectives and communicated to other team members.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Education

Live Oak High School
Denham Springs, LA

High School Diploma
05.2015

University Overview

  • High School Achievements & Awards

1.) Honors Graduate (Cum Laude) - 3.5 GPA


2.) Awarded TOPS Scholarship

LANTEC Corporate Training of LA- Microsoft Partner
Baton Rouge, LA

Microsoft Certification from Professional Development
04.2023

University Overview

  • Professional Development Certifications:

1.) Excel Intermediate Issued: 03/2023

Training Center: LANTEC of LA- a Microsoft Partner

2.) NSC First Aid, CPR, & AED Valid: 04/23 - 04/25

Security Control No. 195270

Training Center: LANTEC of LA- a Microsoft Partner

3.) Elements of Superior Customer Service Issued: 04/2023

Training Center: LANTEC of LA- a Microsoft Partner

Skills

  • Coordination of Administrative Activities
  • Customer Service
  • Business Correspondence
  • Administrative Policies
  • Meeting Support
  • Event Coordination
  • Office Supplies and Inventory
  • Bookkeeping and Basic Accounting
  • Master Calender Management
  • Spreadsheet Creation
  • Advanced MS Office Suite Proficiency
  • Advanced Excel Spreadsheet Functions
  • Workflow Improvements
  • Arrange Business Meetings
  • Manage Executive Schedules
  • Data Research and Compilation
  • Error Resolution
  • Maintain Filing Systems
  • Deliverables Coordination
  • Independent Judgement
  • Call Screening
  • Call Transfers
  • Document Filing and Retrieval
  • Outbound Calls
  • Operational Efficiency
  • Correspondence and Memos
  • Travel Arrangement Coordination
  • Advertising Support
  • Answer Multi-Line Phone Systems
  • Meeting Minutes

Additional Information

  • Willing to relocate to:
  • Baton Rouge, LA
  • Denham Springs, LA
  • Walker, LA
  • Authorized to work in the US for any employer
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Kristen RabornAccounting/Administrative Coordinator