Kristen Richmond
Hamilton,OH
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Customer Support Specialist
Champion Windows of Cincinnati
Cincinnati, OH
11.2021 - Current
- My job duties include scheduling customers/services with techs daily
- Provide techs with next day service tickets
- Call customers and collect 2nd payment after product is put on order
- Call customers with updates/information on delays
- Order all parts needed to complete ongoing services
- Work with other members of the team to coordinate how to complete more difficult services
- Train incoming members of service department on job duties.
Line Leader
Champion Windows
Cincinnati, OH
02.2015 - 11.2021
- I was responsible for making sure all employees are at their positions on time throughout the day
- I also made sure that all saws have enough production labels to run during the day.
Temp for Champion Windows
The Job Store
Cincinnati, OH
07.2014 - 02.2015
- I put balances in the window frames before they were welded
Employee
Amazon
Hebron, KY
05.2014 - 07.2014
- I worked in distribution, scanning products and putting them in the bin required
Education
Diploma -
Fairfield Senior High School
Fairfield, OH05.2003
Skills
- Use Microsoft Word and Excel daily
- Learn job skills quickly
Timeline
Customer Support Specialist
Champion Windows of Cincinnati
11.2021 - Current
Line Leader
Champion Windows
02.2015 - 11.2021
Temp for Champion Windows
The Job Store
07.2014 - 02.2015
Employee
Amazon
05.2014 - 07.2014
Diploma -
Fairfield Senior High School