Kristen Robertson
Gray,GA
Summary
Organized Coordinator with unsurpassed administrative and project management abilities. Delivers measurable results against timelines, quality standards, and performance targets. Great at working with minimal oversight using excellent multitasking and time management abilities combined with sound judgment.
Overview
13
13
years of professional experience
2007
2007
years of post-secondary education
Work History
COORDINATOR/ PROJECT MANAGER
Daughters Of Tziyon Properties
Macon, GA
01.2019 - Current
- Handled customer inquiries and complaints, ensuring satisfaction with services provided.
- Drafted or reviewed correspondence to verify error-free communications.
- Prioritized tasks and personal work plans to meet project milestones.
- Handled day-to-day needs and special projects with good multitasking and research skills.
- Managed appointment scheduling and maintained calendar for office staff.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Updated and recorded customer or client information to maintain accounts.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
SELF EMPLOYED
Faith's Inspirations
Gray, GA
01.2013 - Current
- Managed daily tasks and sought opportunities to go beyond requirements and support business targets.
- Used good organizational skills to manage workload.
- Conducted market research to stay ahead of industry trends and competitor activities.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Developed and implemented marketing strategies to attract new customers and retain existing ones.
- Handled customer inquiries and resolved issues to ensure high satisfaction levels.
- Created financial plans and monitored budgets to maintain profitability and sustainability.
Education
Homeschool
Gray, GASkills
- Documentation and recordkeeping
- Relationship building
- Schedule coordination
- Customer relationship management
- Record keeping
- Multitasking and organization
- Appointment scheduling
- Administrative support
- Attention to detail
- Calendar management
- Phone etiquette
- Inbound phone calls
Timeline
COORDINATOR/ PROJECT MANAGER
Daughters Of Tziyon Properties
01.2019 - Current
SELF EMPLOYED
Faith's Inspirations
01.2013 - Current
Homeschool