Kristen Ruel

Delivery Driver Trainer

Throneroom delivery services "Amazon"

Springfield , MA

10.2019 - 07.2023

Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Transported and safely delivered items to prevent damage or loss.
Drove safely in all weather conditions including rain, snow, sleet, ice.
Navigated routes with relevant map programs and GPS systems.
Received daily delivery instructions and route assignments from dispatch.
Handled merchandise in accordance with product handling standards.
Obeyed traffic laws and follow established traffic and transportation procedures.
Delivered rush merchandise on tight schedules to meet customer targets.
Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
Loaded trucks and safely secured merchandise to prevent damage during transportation.
Verified deliveries against shipping instructions prior to delivering to customers.
Performed pre-trip inspections of delivery vehicle according to company guidelines.
Communicated regularly with dispatch regarding any delays or issues encountered on routes.
Provided instruction and guidance to new drivers on safe driving techniques, vehicle operation, customer service, and delivery procedures.
Monitored driver activities in the field to ensure adherence to safety regulations.
Coached drivers on proper communication techniques when interacting with customers.
Collaborated with management team to develop strategies for improving overall efficiency of delivery operations.

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