Summary
Overview
Work History
Education
Skills
Timeline
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Kristen Sancandi

Norwalk,CA

Summary

Dynamic professional with a proven track record in enhancing customer experiences and sales at Nordstrom through expert beauty consultations and effective upselling techniques. Excelled in team collaboration and customer service, significantly increasing engagement and satisfaction. Skilled in cash handling and client relationship building, consistently meeting employer's high standards.

Professional beauty consultant with proven experience in skincare, makeup, and customer service. Adept at enhancing client satisfaction through personalized beauty regimens and product recommendations. Strong team collaborator, adaptable to changing needs, and focused on achieving results. Skilled in maintaining product knowledge, sales techniques, and fostering welcoming environment for clients.

Overview

5
5
years of professional experience

Work History

Beauty Advisor

Nordstrom
08.2024 - Current
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Processed payments, entering sales in register for prompt customer service.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.

Online Personal Shopper

Walmart
01.2022 - 08.2024
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Mentored and trained new employees to ensure seamless onboarding and adherence to company standards.

Barista

It’s Boba Time
09.2021 - 01.2022
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Crafted a variety of beverages to meet customer preferences and ensure satisfaction.

Cashier

Krispy Kreme
05.2020 - 07.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted in donut production during peak hours to ensure consistent product availability.

Education

GED -

Paramount High School
Paramount Ca
06.2019

Skills

  • Customer service
  • Organization and multitasking
  • Cash handling
  • Team collaboration
  • Customer engagement
  • Flexibility and adaptability
  • Upselling strategies
  • Sales expertise
  • Retail experience
  • Client relationship building
  • Customer consultation
  • Brand awareness
  • Attention to detail
  • Sales proficiency
  • Personalized recommendations
  • Payment processing
  • Beauty trends
  • Customer needs assessment
  • Relationship building
  • Promotional activities
  • Relationship building and management
  • Merchandise restocking
  • Returns processing
  • Cross-selling techniques
  • Appointment scheduling
  • Makeup application

Timeline

Beauty Advisor

Nordstrom
08.2024 - Current

Online Personal Shopper

Walmart
01.2022 - 08.2024

Barista

It’s Boba Time
09.2021 - 01.2022

Cashier

Krispy Kreme
05.2020 - 07.2021

GED -

Paramount High School

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Kristen Sancandi