Kristen Schinstock
Cape Elizabeth,ME
Summary
Hands-on operations and service background built across fulfillment, food service, and hospitality roles. Known for resolving inventory and workflow issues, supporting team coordination, and maintaining quality, safety, and accuracy in busy environments where timing and reliability matter.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Problem Solve / Logistics – Pick, Pack, Stow & AutoPack
AMAZON FULFILLMENT CENTER
11.2020 - Current
- Support Pick, Pack, Stow, and AutoPack operations while maintaining productivity, accuracy, and quality standards.
- Resolved inventory, package, and workflow issues, ensuring accuracy and efficiency in fulfillment operations.
- Identify and troubleshoot exceptions throughout the fulfillment process, and determine appropriate solutions to prevent delays.
- Monitor and correct inventory and package discrepancies while maintaining attention to detail in a high-volume environment.
- Collaborated with team members and departments to investigate issues, facilitating smooth order progress through the fulfillment process.
- Prioritize and manage multiple operational issues while adapting to changing workloads and time-sensitive demands.
- Follow established safety, quality, and operational procedures while consistently meeting performance expectations.
- Utilized organization, communication, and problem-solving skills to streamline workflow and reduce disruptions in daily operations.
Waitress
NIKE WHQ – SHEFFIELD’S
Beaverton, OR
02.2020 - 03.2020
- Delivered professional and discreet service to high-profile guests, enhancing their dining experience.
- Coordinated multiple guest requests, ensuring accurate orders and a consistently positive dining experience.
- Provided efficient, attentive table service in a fast-paced corporate dining environment.
- Acquired knowledge of new menu items and service procedures to provide informed recommendations to guests.
Waitress
ELOISA / BAR ALTO – DRURY HOTEL
Santa Fe, NM
02.2019 - 11.2019
- Managed large orders, ensuring accuracy and timely service during peak shifts.
- Provided table and beverage service during high-volume restaurant shifts, live music events, and private buyouts.
- Recommended food and beverage pairings, enhancing guest experience and boosting per-ticket sales.
- Built strong relationships with guests through personalized service and extensive menu knowledge.
- Assisted bartenders with cocktail preparation and other bar operations during busy shifts.
- Stayed current on menu changes and ingredients to accurately answer questions and guide guests through selections.
Waitress / Barback
TRIBUTE PORTFOLIO HOTEL – LA POSADA DE SANTA FE
Santa Fe, NM
06.2017 - 01.2019
- Served alcoholic and non-alcoholic beverages in a high-volume hotel bar and restaurant environment.
- Executed cocktail preparation, barback duties, restocking, and bussing while maintaining a clean and organized service area.
- Collaborated with bartenders, servers, kitchen staff, and management during high-volume shifts.
- Facilitated food running and expediting for timely, accurate service.
- Cultivated relationships with repeat guests, enhancing a welcoming, guest-focused atmosphere.
Seafood Clerk
WHOLE FOODS MARKET
Santa Fe, NM
12.2014 - 03.2017
- Handled, prepared, weighed, and packaged specialty seafood products following safety protocols.
- Learned to cut and fillet fish and prepare seafood dishes according to established recipes.
- Delivered friendly, knowledgeable customer service to assist customers with seafood selections and preparation.
- Followed food safety, sanitation, and cleaning procedures for equipment, tools, work surfaces, coolers, and storage areas.
- Organized and maintained a clean, customer-focused seafood department.
Facilities Worker
INSTITUTE OF AMERICAN INDIAN ARTS
Santa Fe, NM
08.2012 - 01.2014
- Executed building maintenance, cleaning, painting, landscaping, and renovations for campus housing and facilities, ensuring a safe and welcoming environment.
- Collaborated with staff to independently complete maintenance and event-related projects, contributing to seamless operations.
- Assisted with installation and maintenance of drip-line irrigation systems.
- Coordinated event reservations using EMS Professional and facilitated setup for campus events and conventions, enhancing attendee experience.
Education
Bachelor of Arts - Sociology
Southern New Hampshire University
Hooksett, NH01-2027
Associate of Science (A.S.) - Native American Studies
INSTITUTE OF AMERICAN INDIAN ARTS
Santa Fe, NM12-2016
Spanish Immersion Language Program -
PROYECTO PERU
Cusco, Peru11-2014
Skills
- Warehouse operations
- Inventory Management
- Logistics Coordination
- Order Fulfillment
- Inventory Tracking
- Operational Support
- High-Volume Operations
- Process Optimization
- Problem Solving & Troubleshooting
- Workflow Coordination
- Quality Assurance
- Attention to Detail
- Customer Service
- Team Collaboration
- Communication
- Financial Reporting
- Quality Assurance
Certification
OLCC Alcohol Service Permit, SafeServ Food Handling Permit
SKILLS
Spanish – Intermediate
Timeline
Problem Solve / Logistics – Pick, Pack, Stow & AutoPack
AMAZON FULFILLMENT CENTER
11.2020 - Current
Waitress
NIKE WHQ – SHEFFIELD’S
02.2020 - 03.2020
Waitress
ELOISA / BAR ALTO – DRURY HOTEL
02.2019 - 11.2019
Waitress / Barback
TRIBUTE PORTFOLIO HOTEL – LA POSADA DE SANTA FE
06.2017 - 01.2019
Seafood Clerk
WHOLE FOODS MARKET
12.2014 - 03.2017
Facilities Worker
INSTITUTE OF AMERICAN INDIAN ARTS
08.2012 - 01.2014
Bachelor of Arts - Sociology
Southern New Hampshire University
Associate of Science (A.S.) - Native American Studies
INSTITUTE OF AMERICAN INDIAN ARTS
Spanish Immersion Language Program -
PROYECTO PERU