Kristen Stephens
Tacoma,WA
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server/Bartender
Redd Dog
Tacoma, WA, USA
09.2024 - Current
- Take orders
- Serve beer
- Clean restaurant
- Open and closing responsibilities
- Mast certification
- Food handler certification
- Customer service
Concierge
TITUS WILL
Tacoma, WA, USA
06.2021 - Current
- Takes and books appointments
- Scans, sends, and organizes invoices
- Continuously through out the day accepts payments
- Customer service first
- Accepts cash payments
Service Advisor
Titus-Will Ford
Tacoma, WA, USA
02.2022 - 09.2024
- Working with many different people and mechanics
- Consulting with mechanics for further necessary work to be done
- Gaining extensive knowledge on cars, trucks and maintenance
- Accepts payments
- Works with fleet and warranty company's
- I'm a main point of contact for costumers looking to get their car serviced
- Creates repair orders to standard
- Had excellent and strong customer service
- Gives accurate price quotes and makes sure they're preformed correctly and efficiently
Delivery Driver
Jimmy John's Sandwiches
Auburn, WA, USA
07.2020 - 06.2021
- Cleans everything in between delivers
- Make sure everything is stalked
- Drives delivers in a timely manner
- Memorized 18 different combos
- Prepped food and tables
Assistant Manager
Lovers Package
Lynwood, WA, USA
10.2017 - 01.2020
- Performs opening and closing duties to standards
- Keeps track of money
- Trains new workers
- Processes items in and out if inventory via Lightspeed
- Picked up any call out shifts to the best of my ability
- Strives to make connections with my customers
- Greets every single customer with a smile
- Keeps the store well stocked and clean
- Very well versed in product knowledge
- Keeping up on goals every day, week, and month
- Desire to know more
Host
Diamond Knot Brewery
Mountlake Terrace, WA, USA
08.2019 - 10.2019
- Bussing tables
- Seating people
- Taking Togo orders
- Running food
- Basic cleaning
- Booked and confirmed reservations
- Seated guests
- Accommodated and managed large parties
- Took customers' orders
- Provided excellent customer service
- Assisted with bussing and arranging tables
Hostess
IL Luciano's
Gig Harbor, WA, USA
04.2016 - 09.2017
- Greeted customers
- Made drinks
- Cleaned tables in a timely manner
- Maintained a clean and well kept restaurant
Education
Diploma -
Gig Harbor High School
Gig Harbor, WA01.2017
Skills
- Driving
- English
- Assistant Manager Experience
- Delivery Driver Experience
- Key Holder
- Hostess
- POS
- Busser
- Customer Service
- Basic math
Certification
Driver's License
MAST certification
Food handlers card
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Server/Bartender
Redd Dog
09.2024 - Current
Service Advisor
Titus-Will Ford
02.2022 - 09.2024
Concierge
TITUS WILL
06.2021 - Current
Delivery Driver
Jimmy John's Sandwiches
07.2020 - 06.2021
Host
Diamond Knot Brewery
08.2019 - 10.2019
Assistant Manager
Lovers Package
10.2017 - 01.2020
Hostess
IL Luciano's
04.2016 - 09.2017
Diploma -
Gig Harbor High School