Kristen Stringfellow
Wewoka,OK
Summary
Top-notch Relationship Banker with solid background in banking and finance. Effective at building positive relationships with clients, achieving sales goals and providing excellent customer service. Strong communication and interpersonal skills committed to making customers understand financial needs, goals and options.
Overview
5
5
years of professional experience
Work History
Relationship Banker
First United Bank & Trust
09.2021 - Current
- Resolved customer complaints and disputes to maintain satisfaction and loyalty.
- Cultivated strong customer relationships by providing tailored advice and services.
- Maintained in-depth product and service knowledge for well-informed customer advice.
- Analyzed customers' financial information to deliver personalized account guidance.
Senior Relationship Banker
Simmons Bank
07.2020 - 09.2021
- Cultivated strong customer relationships by providing tailored advice and services.
- Adapted products and services to suit customers' changing financial circumstances.
- Implemented strategies to increase customer retention, enabling investment growth.
Personal Banker
Landmark Bank
01.2019 - 09.2021
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Cross-sold bank products and services to meet customer needs and provide options.
Education
No Degree - Interdisciplinary Studies
East Central University
Ada, OK05.2025
Skills
- Problem-Solving Skills
- Positive Learning Environment
- Prepare Reports
- Writing Concepts
- Grammar Rules
- Cash Handling
- Creative Thinking
- Communications Strategies
- Essay Writing Technique Development
- Strong communication skills
- Proficiency in English language and grammar
Timeline
Relationship Banker
First United Bank & Trust
09.2021 - Current
Senior Relationship Banker
Simmons Bank
07.2020 - 09.2021
Personal Banker
Landmark Bank
01.2019 - 09.2021
No Degree - Interdisciplinary Studies
East Central University
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