Kristen Tetzlaff
Benbrook,TX
Overview
7
7
years of professional experience
Work History
Insurance Broker
Family First Insurance Agency
09.2025 - Current
- Developed customized insurance solutions to meet client needs and preferences.
- Networking by showing up to events, posting advertisements, gaining client connections, and representing the company in a positive way.
- Built strong relationships with clients and referral partners through effective communication and follow-up.
- Utilizing computer skills by working in multiple carrier sites and virtual calculations for a clients insurance quote.
Clerk
QuikTrip
02.2019 - 03.2025
- Perform services to costumers at the register, kitchen and throughout the store with a sense of urgency and care.
- Provide a clean and well-maintained store environment, including inventory count with retail items, cleaning and organizing inside and outside the store and stocking items for costumer use.
- Deliver kitchen services to costumers such as prepping, assembling and serving food.
- Maintain excellent costumer service including assisting costumers at gas pumps, road-side pick up deliveries and creating a positive and safe environment.
- Communicated with customers and employees to answer questions or explain information.
Sales Assistant
Helzberg Diamonds
11.2018 - 01.2020
- Helped customers find specific products, answered questions and offered product advice.
- Accepted and completed cash, check and credit card payments.
- Answered incoming telephone calls to provide store, products and services information.
- Completed inventory and stock of jewelry.
Education
Associate of Arts -
Tarrant County College District
Fort Worth, TXHigh School Diploma -
Western Hills High School
Fort Worth, TX06.2018
Personal Lines Insurance License - Property And Casualty
Texas Department of Insurance
01-2025
Skills
- Client Satisfaction
- Problem-Solving
- Attention to Detail
- Prioritization and Time Management
- Verbal and Written Communication
- Networking
- Policy Analysis
Affiliations
- President of National Honor Society (2017-2018)
- Superintendent Scholar (2018)
- President of the Western Hills Cougar Band (2018)
- Top 6% of Class of 2018
Timeline
Insurance Broker
Family First Insurance Agency
09.2025 - Current
Clerk
QuikTrip
02.2019 - 03.2025
Sales Assistant
Helzberg Diamonds
11.2018 - 01.2020
High School Diploma -
Western Hills High School
Associate of Arts -
Tarrant County College District
Personal Lines Insurance License - Property And Casualty
Texas Department of Insurance