Summary
Overview
Work History
Education
Skills
Volunteer Experience
References
Timeline
Generic

Kristen Thomas

High Point,NC

Summary

Forward-thinking Operations Specialist bringing many years of expertise in for industry sector businesses. Critical thinker cultivates rapport with individuals to optimize project goals and output, resolve complex problems, and deliver innovative improvement strategies.

Overview

13
13
years of professional experience

Work History

Operations Specialist

Syngenta Crop Protection, LLC
Greensboro, NC
11.2020 - Current
  • Reviewed documents and studies for international submissions adhering to GLP, EPA, and OECD guidelines.
  • Provided training and guidance to staff on operational procedures, policies, and regulations.
  • Collaborated with product safety teams to enhance work efficiency using SmartSheet, Microsoft SharePoint, and Power Automate.
  • Developed tools for knowledge management to future-proof systems within Product Safety.
  • Assisted in developing Standard Operating Procedures for operational tasks across departments.
  • Coordinated cross-functional teams to streamline operational processes and improve efficiency.

Marketing Support Specialist

Lambertson Marketing Services
Greensboro, NC
04.2019 - 08.2020
  • Researched and tracked trends in social media and influencer marketing to inform company and client strategies.
  • Developed and executed comprehensive social plans for B2B and B2C brands.
  • Planned new website launches, including mock ups, coding, and marketing strategies.
  • Created large-scale marketing campaigns with visuals, copy, and implementation strategies for Fortune 500 clients.
  • Wrote and edited copy for social media, websites, and other client-facing documents.
  • Hired and managed freelancer talent pool to support project needs.
  • Produced and developed content for a newly launched podcast, overseeing all aspects of production.

Library Associate I

Rowan Public Library
Salisbury, NC
09.2017 - 04.2019
  • Assisted patrons with reference inquiries, utilizing both physical and digital materials.
  • Collaborated with reference staff to ensure effective operation of reference desk.
  • Managed book movement within LS2-PAC system to enhance patron access.
  • Maintained library calendar on website to provide up-to-date information.
  • Coordinated social media schedules and content creation for library outreach.
  • Addressed patron questions and concerns to improve service quality.
  • Performed miscellaneous duties as required to support library functions.

Web Content Editor/Receptionist

Igoe Creative
Greenville, NC
01.2015 - 12.2015
  • Developed and edited client websites, integrating social media features for enhanced engagement.
  • Researched and implemented new web technologies, including responsive designs and custom CMS solutions.
  • Curated and edited web content for diverse client projects.
  • Managed content management systems for efficient website updates.
  • Managed receptionist duties, handling phone calls, directing inquiries, and maintaining filing systems.
  • Performed various office tasks as requested to support team operations.

Intern

UNCG Special Collections & Archives
Greensboro, NC
01.2013 - 05.2013
  • Researched exhibit highlighting significant aspects of University history.
  • Assisted in organizing and cataloging archival materials for research access.
  • Developed physical and online display showcasing artifacts from Archives alongside contextual text.
  • Supported digitization projects by scanning and uploading documents to online databases.

Education

MA - History

University of North Carolina in Greensboro
Greensboro, NC
05.2018

BA - History

University of North Carolina in Greensboro
Greensboro, NC
12.2013

Skills

  • Microsoft Office Suite and Google Workspace
  • Adobe Creative Suite
  • SmartSheet and Veeva Archive
  • Web development (HTML, CSS, PHP, JQuery, Python)
  • Database management (SQL)
  • Google Analytics and Facebook Ads
  • Content management systems
  • Document management and review
  • Regulatory compliance and SOPs
  • Process optimization strategies
  • Data analysis techniques
  • Project coordination skills

Volunteer Experience

Receptionist / Instructor, Literacy Volunteers of Pitt County, Greenville, NC

Maintained the schedule for the office and answered emails., Taught Adult Basic Education (ABE), GED, ESL, and Computer Skills in both a classroom and individual setting.

References

References available upon request.

Timeline

Operations Specialist

Syngenta Crop Protection, LLC
11.2020 - Current

Marketing Support Specialist

Lambertson Marketing Services
04.2019 - 08.2020

Library Associate I

Rowan Public Library
09.2017 - 04.2019

Web Content Editor/Receptionist

Igoe Creative
01.2015 - 12.2015

Intern

UNCG Special Collections & Archives
01.2013 - 05.2013

MA - History

University of North Carolina in Greensboro

BA - History

University of North Carolina in Greensboro

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