Open To Work
Carolyn Hauck
Canton,GA
Summary
Client Success Consultant with a solid history of trusted advisor relationships, enhancing operational efficiency reducing expenses by 15%. Delivering exceptional liaison between clients, contractors and internal teams. Coordinated effectively across departments to facilitate communication between executives and vendors, thriving in fast-paced environments while consistently surpassing performance metrics. Motivated and trustworthy self-starter in 4 countries.
Overview
2027
2027
years of professional experience
Work History
Operations Specialist
Piedmont Residential
, GA
2021 - Current
- Communicate, present, and influence effectively and credibly with executive team.
- Facilitated collaboration between executives and vendors in marketing, accounting, and purchasing to optimize project outcomes.
- Tracked subcontractor expenses to ensure accurate budget management.
- Developed portals to maintain accurate utility payments, reducing disconnects by 25%.
- Maintain current job knowledge through ongoing education in construction management.
Real Estate Agent, Executive Assistant
Virtual Properties Realty
2012 - Current
- Served as the liaison between clients, contractors and internal teams to ensure timely and successful service delivery aligned with client needs.
- Understand client's' objectives, challenges and priorities to provide strategic guidance and support.
- Envision the long-term potential of client relationships by consistently adding value through a deep understanding of client needs and expectations.
Client Success Consultant-Remote-Laid off
Better Real Estate and Mortgage Corporation
2020 - 2021
- Achieved ambitious goals, contributing to growth in remote call center environment.
- Top 5% in metrics in new sales and upselling with meticulous pipeline management.
- Provided consulting on best practices, tips, and efficiency strategies to optimize virtual engagements, supporting leaders in their role.
- Comfortable using video and calls as primary communication methods.
- Respnsiveness and professionalism that built instant credibility and successfully, resulting in a larger pipeline.
Executive Assistant/ Assistant Property Manager
Community Management Association
2020 - 2021
- Identified and implemented process improvements, enhancing operations with homeowner playbook.
- Managed conflict with effective problem solving and strong emotional intelligence
- Colloborated with relevant parties to ensure smooth transitions regarding contract modifications and terminations with the HOA. 25% reduction in friction.
- Conducted routine account reviews with the Client Relations Manager to proactively identify opportunities for growth- planned a successful clubhouse remodel.
Enumerator-Seasonal
Georgia Census
2019 - 2020
- Developed community-based solutions through effective communication and strategic information management to address local needs.
- Organized work processes and facilitated two-way dialogue with customers and supervisors to ensure clarity on tasks and outcomes.
- Managed confidential correspondence data, ensuring compliance with time requirements and maintaining data integrity.
Executive Administrative Manager
Crowne Office Suites
, GA
2012 - 2018
- Supported revenue growth and provided strategic consulting, resulting in 100% occupied suites.
- Envisioned the long-term potential of client relations and remodeled the units.
- Effectively manage schedules and prioritize time to maximize productivity. 34 C level executives trusted me with their tasks.
Education
AI For Admins
Remote01-2026
AI
Developing Your Emotional Intellignce
Remote01-2026
Bookkeeping Certification - Quickbooks training
TEFL - Teaching English To Speakers of Other Languages
TSOL
onlineState of Georgia Real Estate License - Online Study, GREC
GeorgiaState of Georgia Post License Real Estate - Online Study, GREC
GeorgiaLicensed Notary - Georgia
Cherokee County
Cherokee County, GeorgiaCRM-Certified Residence Manager - multifamily, single family, business and personal
RMTI Marketing Centre - Diverse and broad portfolio of rentals
Techniques For Strategic Business Development
DeMotte, INSkills
- CRM and CSM software solutions
- Sales development strategies
- Microsoft Office applications
- Collaborative tools and platforms
- Team collaboration
- Effective communication
- Google Workspace suite
- HubSpot and Salesforce systems
- Document control systems
- Bookkeeping and accounting practices
- Marketing automation tools
- Demand generation techniques
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteSalary Range
$65000/yr - $200000/yrTimeline
Operations Specialist
Piedmont Residential
2021 - Current
Real Estate Agent, Executive Assistant
Virtual Properties Realty
2012 - Current
Client Success Consultant-Remote-Laid off
Better Real Estate and Mortgage Corporation
2020 - 2021
Executive Assistant/ Assistant Property Manager
Community Management Association
2020 - 2021
Enumerator-Seasonal
Georgia Census
2019 - 2020
Executive Administrative Manager
Crowne Office Suites
2012 - 2018
AI For Admins
AI
Developing Your Emotional Intellignce
Bookkeeping Certification - Quickbooks training
TEFL - Teaching English To Speakers of Other Languages
TSOL
State of Georgia Real Estate License - Online Study, GREC
State of Georgia Post License Real Estate - Online Study, GREC
Licensed Notary - Georgia
Cherokee County
CRM-Certified Residence Manager - multifamily, single family, business and personal
RMTI Marketing Centre - Diverse and broad portfolio of rentals
Techniques For Strategic Business Development