- Passionate about balancing physical health with mental and emotional wellness
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Animal Care
- Personal Development and Self-Improvement
- Reading
- I like working with my hands and fixing things
- I enjoy helping others and giving back to the community
Kristen Thomsen
New Braunfels
Summary
Friendly and adaptable hospitality professional with extensive experience in fast-paced environments. Known for strong multitasking abilities and commitment to resolving issues effectively. Ready and able to enhance team performance and patient satisfaction.
Overview
8
8
years of professional experience
Work History
Lead Bartender
Krause's Cafe and Biergarten
New Braunfels, TX
04.2024 - Current
- Monitored bar finances, analyzing sales trends to inform pricing strategies and promotional efforts.
- Resolved customer complaints swiftly, enhancing overall satisfaction and repeat patronage rates.
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
- Maintained a clean and well-organized bar area, ensuring compliance with sanitation standards and enhancing guest experience.
Server
Krause's Cafe and Beirgarten
New Braunfels, TX
04.2022 - Current
- Provided exceptional customer service by promptly addressing guests' needs and inquiries.
- Trained new servers on menu items, service standards, and restaurant policies.
- Resolved customer complaints effectively, ensuring satisfaction and repeat business.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Lead Hostess
Salt Traders Coastal Cooking
Round Rock, TX
03.2019 - 12.2021
- Supervised front-of-house operations to ensure efficient guest seating and service flow.
- Trained and mentored new staff on customer service standards and operational procedures.
- Developed and implemented strategies to enhance guest experiences and satisfaction levels.
- Coordinated reservation systems, optimizing table turnover during peak hours.
Babysitter
Neighbors
Cedar Park, TX
02.2018 - 11.2021
- Supervised children's activities, ensuring safety and engagement throughout playtime.
- Developed customized schedules for daily routines, balancing educational and recreational activities.
- Communicated effectively with parents regarding children's progress and behavioral development.
- Implemented creative learning strategies that enhanced children's cognitive and social skills.
Education
Bachelor of Science - Health Sciences
Texas State University
San Marcos, TX08-2026
Associate of Arts - Gender Studies Liberal Arts
Austin Community College
Austin, TX05-2026
Skills
- Driven work ethic
- Excellent communication
- Calm under pressure
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
Interests
Timeline
Lead Bartender
Krause's Cafe and Biergarten
04.2024 - Current
Server
Krause's Cafe and Beirgarten
04.2022 - Current
Lead Hostess
Salt Traders Coastal Cooking
03.2019 - 12.2021
Babysitter
Neighbors
02.2018 - 11.2021
Bachelor of Science - Health Sciences
Texas State University
Associate of Arts - Gender Studies Liberal Arts
Austin Community College