Kristen Towslee
Shaftsbury,Vt.
Summary
Business Owner/ Hairstylist Personal Profile:
As a creative and detail-oriented professional hairstylist with nearly 40 years of industry experience, I possess excellent client interaction skills. This has enabled both personal and professional growth, leading to a strong and loyal customer base. I have built a solid reputation for earning the trust and confidence of clients through technical expertise as well as understanding and successfully meeting their needs.
Overview
32
32
years of professional experience
Work History
Business Owner
Head To Toe Hair Salon
01.2008 - 01.2022
- Role overseeing operation of hair salon:
- Handle daily bookkeeping, including cash and credit card transactions and bank deposits
- Maintain monthly budgets for inventory, advertising, salon improvements
- Order shampoo, conditioner, hair color, highlighting kits, combs, blow dryers and other products used by staff
- Check supplies and restock when necessary
- Perform services such as cutting, coloring, and styling hair
- Demonstrate proper use of telephone
- Focus on salon cleanliness and customer service
- Maintain positive communication within the salon; promote teamwork and build positive working relationships with colleagues
- Ensuring that business complies with OSHA regulations, and all hairstylists have proper licensing.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Interacted well with customers to build connections and nurture relationships.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Cosmetology
Educator, Southwest Vt. Career Development Ctr
01.2013 - 01.2014
- Role instructing cosmetology:
- Teaching students the basics of cosmetology and preparing them for state board exams
- Ensure that students grasp the importance of safe practices for their clients, themselves, and their work environments
- Practice safe and sanitary practices by both students and instructors when practicing cosmetology and related sciences
- Prepare lesson plans and demonstrations
- Request materials and supplies for the classroom
- Make connections in the community with salons, beauty representatives, and relevant businesses
- Project a professional image at all times to internal and external clients
Business Owner/Stylist
Visions Hair Salon
01.1990 - 01.2007
- Role overseeing operation of hair salon:
- Handle daily bookkeeping, including cash and credit card transactions and bank deposits
- Maintain monthly budgets for inventory, advertising, salon improvements
- Order shampoo, conditioner, hair color, highlighting kits, combs, blow dryers and other products used by staff
- Check supplies and restock when necessary
- Payroll
- Perform services such as cutting, coloring, and styling hair
- Demonstrate proper use of telephone
- Focus on salon cleanliness and customer service
- Maintain positive communication within the salon; promote teamwork and build positive working relationships with colleagues
- Ensuring that business complies with OSHA regulations, and all hairstylists have proper licensing.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed day-to-day business operations.
Education
Associate of Science - Administrative Management
Community College of Vermont
Bennington, VT05.2011
Cosmetology - Cosmetology Education
Troy School of Beauty Culture
Troy, NY06.1986
High School Diploma -
Mount Anthony Union High School
Bennington, VT1984
Skills
- Supervision and leadership
- Multitasking Abilities
- Flexible and Adaptable
- Attention to Detail
- Good Telephone Etiquette
- Remote Office Availability
- Verbal Communication
- Microsoft Word
- Problem-Solving
- Organizational Skills
- Organization
Timeline
Cosmetology
Educator, Southwest Vt. Career Development Ctr
01.2013 - 01.2014
Business Owner
Head To Toe Hair Salon
01.2008 - 01.2022
Business Owner/Stylist
Visions Hair Salon
01.1990 - 01.2007
Associate of Science - Administrative Management
Community College of Vermont
Cosmetology - Cosmetology Education
Troy School of Beauty Culture
High School Diploma -
Mount Anthony Union High School
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