Kristen Tunney
Lombard,IL
Summary
Focused Account Executive offering background in lead generation and resolving customer issues. Courteous and cordial with history increasing business opportunities through outstanding marketing initiatives, communication and dedication to customer service.
Overview
6
6
years of professional experience
Work History
Barista
Starbucks
08.2023 - Current
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.
Outside Sales Representative
RainSoft Water Treatment Systems
10.2022 - 03.2023
- Demonstrated products to potential customers and answered questions to close sales.
- Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
- Negotiated prices and set up contracts to finalize sales agreements.
- Closed product sales to increase revenue and build client loyalty.
Account Executive
Citywide Title Corporation
04.2018 - 10.2022
- Maintained updated knowledge of changing industry, standards and trends related to accounts.
- Used consultative sales strategies to effectively overcome client objections and maximize sales activity.
- Developed sales pipeline by cold-calling, canvassing and obtaining referrals.
- Prepared sales presentations or proposals to explain product specifications or applications.
- Attended various networking events to identify sales opportunities and build relationships.
- Revived dormant accounts by re-establishing relationships with key decision-makers.
Education
Associate of Science -
College of DuPage
Glen Ellyn, IL12.2024
Skills
- Computer Skills
- Verbal and Written Communication
- Account Management
- Customer Relationships
Timeline
Barista
Starbucks
08.2023 - Current
Outside Sales Representative
RainSoft Water Treatment Systems
10.2022 - 03.2023
Account Executive
Citywide Title Corporation
04.2018 - 10.2022
Associate of Science -
College of DuPage
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