KRISTEN VOSBERG
Sartell,MN
Summary
Experienced early childhood education leader with more than 30 years of progressive experience in licensed child care programs, including multi-site management, center administration, compliance oversight, staff supervision, training, and quality improvement. Experienced in monitoring and maintaining compliance with Minnesota child care licensing requirements, responding to correction orders, reviewing policies and procedures, conducting program observations, maintaining documentation, and supporting leaders in achieving regulatory and quality standards. Proven ability to exercise sound judgment, communicate expectations clearly, identify areas of concern, develop solutions, and coach staff and administrators toward compliance and continuous improvement. Strong understanding of child care center operations and the health, safety, and developmental needs of children served in licensed programs.
Overview
1
1
Certification
37
37
years of professional experience
Work History
Area Manager
LEARNING CARE
02.2026 - Current
- Lead and oversee operations for five licensed early childhood education centers, including business operations, educational programming, staff leadership, safety, quality, and licensing compliance.
- Monitor center operations and practices to ensure compliance with applicable child care licensing regulations, health and safety requirements, and company standards.
- Conduct regular school visits to observe operations, identify areas requiring improvement, provide coaching, and follow up on compliance and performance concerns.
- Provide leadership and guidance to Center Directors regarding licensing expectations, operational requirements, policies, procedures, and quality standards.
- Proactively monitor safety and compliance initiatives and work with center leadership to address deficiencies and implement corrective actions.
- Maintain accurate records, documentation, and tracking systems supporting compliance, operational accountability, and program improvement.
- Review information and documentation to identify trends, operational concerns, and opportunities for improvement across multiple centers.
- Partner with internal leadership and center teams to resolve operational and compliance issues.
- Support hiring, onboarding, training, and development of center leadership and staff while maintaining appropriate documentation and timelines.
- Conduct management meetings and provide ongoing coaching, accountability, and follow-up to ensure identified concerns are addressed.
- Monitor budgets and expenses while balancing regulatory, operational, staffing, and program needs.
Director
LEARNING CARE GROUP
04.2025 - 02.2026
- Managed daily operations of a licensed child care center while ensuring compliance with licensing requirements, company policies, health and safety standards, and operational procedures.
- Supervised, evaluated, coached, and supported teaching staff to maintain safe, compliant, and high-quality learning environments.
- Recruited, interviewed, hired, onboarded, and trained new employees.
- Maintained accurate employee, child, billing, and operational records and documentation.
- Oversaw CCAP and ELS billing processes while ensuring accurate administrative records.
- Identified and addressed operational, staffing, and compliance concerns in collaboration with leadership.
- Communicated with families, staff, and leadership regarding program expectations, concerns, and resolution of issues.
- Managed competing priorities and exercised independent judgment in a fast-paced licensed child care environment.
Manager, Program Operations
LEARNING CARE GROUP
12.2024 - 04.2025
- Assisted with licensing processes and compliance activities for four child care centers.
- Supported center leadership in maintaining compliance with licensing requirements and organizational standards.
- Assisted centers in achieving and maintaining a 4-Star Parent Aware Rating.
- Supported Directors through the transition from Playhouse Child Care Centers to La Petite Academy Schools while maintaining operational continuity and compliance.
- Partnered with district leadership on operational transition projects, implementation activities, and problem resolution.
- Assisted center leadership with policies, procedures, documentation, and quality improvement initiatives.
Director of Program Operations
PLAYHOUSE CHILD CARE CENTER
01.2019 - 12.2024
- Managed operations for multiple licensed child care centers, including staffing, curriculum, compliance, quality improvement, and program administration.
- Oversaw licensing compliance and supported centers in addressing regulatory concerns and maintaining required standards.
- Responded to licensing correction orders through the Provider Hub and worked with center leadership to address identified deficiencies.
- Reviewed and updated policies and procedures to align with licensing requirements and organizational standards.
- Supervised and supported Center Directors through coaching, training, performance guidance, and operational leadership.
- Managed Parent Aware/QRIS requirements and monitored staff training requirements through Develop.
- Monitored program quality and supported implementation of corrective and continuous improvement strategies.
- Worked collaboratively with staff, leadership, and families to resolve concerns and maintain high-quality programs.
Program Administrator / Curriculum Administrator
PLAYHOUSE CHILD CARE CENTER
07.2013 - 01.2019
- Provided operational and administrative support to four licensed child care centers.
- Supported licensing compliance and quality improvement initiatives across multiple programs.
- Conducted classroom observations to evaluate program quality, curriculum implementation, and compliance with established expectations.
- Supervised and evaluated Center Directors and provided coaching and professional support.
- Interviewed, hired, and provided orientation and training for new employees.
- Developed and updated policies and procedures to support consistent program operations and regulatory compliance.
- Supported quality improvement initiatives and monitored implementation of program standards.
- Provided guidance to center leadership regarding curriculum, staffing, operational, and compliance-related concerns.
- Assisted centers in achieving and maintaining a 4-Star Parent Aware Rating.
Director
PLAYHOUSE CHILD CARE CENTER
08.1998 - 07.2013
- Managed daily operations of a licensed child care center serving up to 99 children.
- Ensured compliance with child care licensing requirements, health and safety standards, organizational policies, and program expectations.
- Supervised, evaluated, coached, and supported teaching staff.
- Managed employee recruitment, staffing, scheduling, and day-to-day personnel needs.
- Maintained administrative, financial, enrollment, and child care records.
- Oversaw billing, payroll, deposits, and CCAP billing.
- Communicated with families regarding program expectations, concerns, enrollment, and child care services.
- Managed tours, enrollment, customer service, and relationships with families and staff.
- Addressed operational and program concerns using sound judgment and established policies and procedures.
Teacher / Assistant Teacher
PLAYHOUSE CHILD CARE CENTER
09.1995 - 08.1998
- Planned and implemented developmentally appropriate learning experiences for children.
- Supervised children and support staff while maintaining a safe and positive classroom environment.
- Applied effective classroom management and child guidance strategies.
- Built positive, professional relationships with children, families, coworkers, and supervisors.
- Supervised student interns and provided guidance regarding classroom practices and child care responsibilities.
Service Counter Personnel
CASHWISE FOODS
07.1989 - 08.1996
- Provided professional customer service and responded to customer needs in a fast-paced environment.
- Completed bookkeeping responsibilities and nightly deposits with accuracy and attention to detail.
- Collaborated effectively with coworkers and management.
Education
Bachelor of Elective Studies (BES) - emphasis in Early Childhood Education
St. Cloud State University
Skills
- Minnesota Rule 3 Licensing Compliance
- Licensing Reviews & Corrective Actions
- Policy & Procedure Interpretation
- Multi-Site Child Care Operations
- Leadership Development
- Policy & Procedure Development
- Problem Solving & Independent Judgment
- Data Tracking & Reporting
- Regulatory Monitoring & Oversight
- Compliance Documentation & Recordkeeping
- Health, Safety & Child Protection Standards
- Staff Training, Coaching & Supervision
- Quality Improvement & Parent Aware/QRIS
- Program Evaluation & Classroom Observations
- Written & Verbal Communication
- Confidential Records & Documentation
Personal Information
Driving License: Valid Class D Driver’s License
Certification
Valid Class D Driver’s License, Extensive experience working in licensed Minnesota child care programs, Extensive experience with child care licensing compliance and corrective actions, Experience with Parent Aware/QRIS and Develop, Experience with CCAP and ELS billing processes, Experience supervising and training child care professionals and center leadership, Previously held ECSE and Pre-K teaching licenses (now expired)
Timeline
Area Manager
LEARNING CARE
02.2026 - Current
Director
LEARNING CARE GROUP
04.2025 - 02.2026
Manager, Program Operations
LEARNING CARE GROUP
12.2024 - 04.2025
Director of Program Operations
PLAYHOUSE CHILD CARE CENTER
01.2019 - 12.2024
Program Administrator / Curriculum Administrator
PLAYHOUSE CHILD CARE CENTER
07.2013 - 01.2019
Director
PLAYHOUSE CHILD CARE CENTER
08.1998 - 07.2013
Teacher / Assistant Teacher
PLAYHOUSE CHILD CARE CENTER
09.1995 - 08.1998
Service Counter Personnel
CASHWISE FOODS
07.1989 - 08.1996
Bachelor of Elective Studies (BES) - emphasis in Early Childhood Education
St. Cloud State University