KRISTEN WHITE

Talent Acquisition Recruiting Manager March 2025- March 2026

Experience Hire

• Lead recruiting manager for PwC's AI and Digital Contact Center Technology team
• Professional in recruiting for AI, including CCaaS, generative AI, agentic AI, conversational AI, cloud, engineering and data analytics skillsets
• Developed targeted recruitment strategies that improved candidate quality resulting in a 20% increase
• Leveraged advanced applicant tracking systems like Workday, Taleo and Phenom to streamline recruitment workflows and enhance candidate experience.
• Established strong relationships with external partners to enhance talent pipelines and broaden outreach efforts.
• Developed strong understanding of industries served, allowing for targeted recruiting efforts for specialized positions.
• Negotiated competitive salary packages with candidates, resulting in successful offers and acceptances.
• Leveraged social media platforms like LinkedIn, Reddit, Glassdoor and Fishbowl for employer branding, attracting wider pool of applicants.

• Managed talent deployment for over 200+ professionals across nine offices
• Facilitated cross functional collaboration in Technology, Media & Telecom Sector (TNT)
• Implemented talent management frameworks to optimize workforce allocation
• Supported the development of training programs to enhance team capabilities
• Strengthened relationships with key stakeholders to align staffing needs.
• Analyzed performance metrics to inform strategic hiring decisions.
• Managed cross-functional teams to facilitate seamless integration of technology systems and processes.
• Collaborated with stakeholders to identify requirements and tailor deployment plans accordingly.
• Established standardized procedures for tracking and reporting on deployment status, providing greater transparency for stakeholders throughout the organization.
• Coordinated communication efforts between all affected parties during complex deployments, ensuring clear expectations were set and met at every stage of the process.

• Worked within PwC’s Talent exchange platform to source Oracle, Cybersecurity, Risk & Reg, Forensics, Guidewire, and IT professional
• Developed strong candidate pipelines by leveraging social media, job boards, and networking events
• Facilitated training sessions for internal stakeholders on best practices in change management to support user adoption
• Managed internal client relations working directly with Partners and Directors to understand their business strategy and align with hiring needs
• Collaborated with engagement managers to define role requirements and create effective job descriptions
• Mentored junior recruiters, enhancing team capabilities and improving overall performance metrics.

• Identified and engaged independent professionals with relevant expertise to support strategic objectives of PwC's advisory clients.
• Orchestrated strategic initiatives to build and evolve talent exchange network, ensuring alignment with organizational goals.
• Designed and implemented targeted sourcing strategies to attract high-caliber talent for organizational growth.
• Collaborated with hiring managers to define role requirements, ensuring clarity in job descriptions and candidate profiles.
• Enhanced employer branding initiatives through targeted outreach campaigns, improving overall candidate engagement and experience.
• Increased diversity within the workforce by implementing inclusive sourcing strategies targeting underrepresented groups.

• Managed comprehensive recruitment processes, balancing client relationship building with effective candidate sourcing.
• Established and nurtured long-term client relationships to enhance business continuity with Shire Pharmaceuticals, Express Scripts, AmerisourceBergen, Lutron Electronics, Conde Nast Publications, and the Federal Reserve Bank.
• Conducted candidate interviews to assess professional backgrounds, skills, and alignment with client requirements.
• Effectively recruited candidates through internet research, internal database, cold calling, referrals, networking, and social media
• Assisted in managing contract employees during assignments. Supported assessment and investigation of contractor-related issues. Provided performance counseling, coaching, and disciplinary actions when necessary.
• Interface directly with hiring managers to clarify job requirements
• Developed and maintained a continuous pool of qualified IT candidates and analysts to meet evolving recruitment needs.
• Used proven business development skills and technical background to develop and expand client base by marketing services for contract, contract to hire and direct hire solutions

• Responsible for generating revenue for IT Consulting firm by securing contracts in new client companies for the utilization of firms technical services. Industries supported include: Retail, Financial, Insurance and Pharmaceutical
• Expand client base by planning and executing every step in the sales process. This involves: researching and targeting new accounts, qualifying account revenue potential, mapping out organizational structure, identifying key decision makers, making initial client contact (cold calling), understanding client needs, establishing and developing relationships, presenting value proposition and tailored presentations, securing RFP responses, negotiating contracts and post-sale account management.
• Establish policies and procedures to streamline PSCI’s internal sales and recruiting processes.
• Grew existing accounts through successful spider web marketing.
• Performed full life cycle recruiting for a multitude of technical positions utilizing the Internet, networking, advertising and referrals.
• Responsible for recruiting and evaluating IT professionals for various job requirements within the Delaware valley region
• Specialized in recruitment in the tri-state areas focusing on Datawarehouse roles, Development, Programming, Support and Operations roles for fortune 500 and middle market clients. Along with IT needs, supported clients with Clinical, Marketing, procurement and Director level positions.
• Managed relationships with vendor companies and contacts.
• Handled negotiations with the PSA (Professional Services Agreement) in order to sign up new vendors.