Kristen Wladyka

• Assists multiple areas throughout the store as business requires.
• Operating a till, handling customers with their purchases such as deli items, beverages, tobacco, alcohol, fuel, etc.
• Maintaining a safe work environment via practice of sanitation and being on alert for spills or any trip-hazards.
• I am also cross-trained to lend a hand in food service which includes all of deli and our beverage stations.

• Helped to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment.
• Unload trucks, and follow company work processes to receive, open, and unpack rolltainers/ cartons/totes.
• Stock, rotate and face merchandise as needed.
• Assist customers via locating items of interest, collecting payment, keeping a positive attitude.
• Ensure that daily counts were done in a timely manner, and current ad signage was displayed.
• Dispose of cardboard properly, take out trash, sweep/mop floors and dust shelving as needed.
• Sanitize and stock register areas, restrooms, etc.
• Carefully monitor for theft and act accordingly, with safety practices being implemented.
• Supervise other employees and train them as instructed by Manager.
• Open and/or close the store under specific direction of the Area Manager.

• Managed food item preparation and cooking processes in compliance with safety and quality standards.
• Took customers’ orders and special requests with respect to detail.

• Prepared and served a variety of beverages and food items to customers.
• Prepped all food and coffee for the following day, before leaving shift.
• Maintained cleanliness by washing dishes, organizing of the dining area and workstations.
• Operated cash register and processed customer transactions through taking orders and completing the sale.
• Baked multiple bread items and decorated all donuts daily for display and in accordance with the store’s present demand.
• Logged counts and recorded spoilage as needed.
• Assisted with displaying promotional material, inside and outside the store.
• Received our truck and made sure the order was accurate.
• Aided in audits/inventory practices when needed.

• Bagged groceries and retrieved carts from the lot as needed.
• Executed additional tasks as designated by management.
• Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
• Processed credit card, cash, and check payments, ensuring all transactions were accurate.
• Provided excellent customer service while promoting loyalty programs to increase sales potential.

I was promoted to their adjacent liquor dept., where my responsibilities were:

• Check in vendors and file invoices.
• Stock and rotate product.
• Dust and organize shelving and displays as required.
• Inspect tags and pricing for accuracy
• Fill cigarettes and lotto tickets.
• Handle all transactions and validate ID for age-restricted purchases.
• Count the nightly deposit, secure the safe and lock up the store.

• Supervised daily customer service operations and staff interactions.
• Trained new employees on company policies and customer engagement techniques.
• Resolved customer complaints and provided effective solutions promptly.
• Designed store displays and created sales tags.
• Filed invoices and paperwork daily, aided in shrink prevention and quarterly inventory counts.
• Answered phones as needed, and scheduled in-store performances.